Maintenance Supervisor

As a medical supervisor, I have developed and implemented organizational policies and procedures, conducted and administered fiscal operations, directed and evaluated work activities of medical, nursing, technical, clerical and maintenance staff, and created and maintained communications between governing boards and medical staff.

I am definitely hardworking as has been proven many times. One occasion to prove this was when I joined a new medical facility 8 years ago, and realized that the facility was seriously lacking in emergency equipment, in case of a natural disaster. So my first day at the new job was spent determining what was required to take necessary steps to ensure safety of the facility and its occupants.

This is a behavioral or situational interview question. You are expected to provide an example of how you successfully managed a difficult employee or team member. Find out more about handling the behavioral interview.

In your answer to this supervisor interview question focus on your ability to communicate openly to understand the cause of the mistake. To discuss with the employee how it can be prevented from happening again. To view the mistake as a learning opportunity to improve future performance.

Apart from possessing exceptional communication and interpersonal skills, which I believe are very important for anyone wanting to work as a maintenance supervisor, I possess deep knowledge of the different types of maintenance work, and how each needs to be carried out. Demonstrated expertise in strategizing maintenance work activities, exceptional leadership qualities, and the ability to think and act in an analytic manner are also skills that I am sure will be welcomed by you.

As a maintenance planner, I have been busy creating and implementing maintenance schedules, act as a principle point of contact between maintenance and operations departments, analyzing backlog associated with available resources, ensuring that proper resources and equipment are made available to workers, overseeing and administering planning budgets, and ensuring that issues and problems related to maintenance are resolved before they convert into crises.

I believe that maintaining both confidentiality and integrity of medical records and files is quite challenging.

This illustrates the candidate’s ability to solve problems.

While working as a medical supervisor, one is constantly in touch with people – both internally and externally. If one’s communication skills are not good, ensuring operational and logistic smoothness will be a problem.

When answering supervisor interview questions around your personal supervisory style remember that there is no wrong or right supervisory style.

The only criteria is that it should be appropriate to the situation. Your ability to adapt your style to the demands of the person you are dealing with, the task at hand and the circumstances is key to success as a supervisor. Provide examples of how you have had to adapt your supervisory style to meet different needs.

This illustrates the candidate’s knowledge of equipment and inventory storage.

I am responsible for creating and implementing solid medical records systems, in sync with care requirements, and statutory protocols. As a medical records supervisor, it is my duty to make sure that all records and files under my supervision are kept in a confidential manner, and retrieved only after verifying the authority of the requester.

I started working as an apprentice in a small facility 10 years ago, with the main aim of learning any skill. As time went on, I realized that I was focusing my energies on the maintenance end of the work. One thing led to another, and here I am, a decade later, in a position to lead maintenance work in any facility that chooses to hire me!

The more your employees or team members understand about their jobs and responsibilities the more motivated they are. Show how you ensure each subordinate has clarity about his or her role and responsibilities.

Discuss how you set clear, specific and realistic targets that are agreed on rather than dictated. Focus on how you involve employees by asking for suggestions, ideas and feedback.

I am organized by nature, which I believe is the core requirement of anyone working as a medical records supervisor. Also, I possess great insight into medical terms and procedures, and have the capacity to ensure medical data integrity and safekeeping.

Coaching and developing others is part of the supervisor function. Supervisor interview questions about the development of employees should include your ability to agree on the outcomes and methods of coaching with the employee, to explain and demonstrate task performance, to observe and provide constructive feedback.

Your ability to persuade and influence your employees or team members to accept change is key.

Show how you were able to gain support and commitment from them by using the appropriate communication style, by listening and responding to concerns and questions, by asking for their help and commitment and by providing support.

I am too much of a perfectionist, which sometimes makes it difficult for me to handle things when they go wrong. I’m working on this so that I can look towards more realistic goals.

Your example can show how you identified the source of conflict, used the conflict situation as a constructive process to exchange opinions and ideas and clarify roles and responsibilities.

Discuss how you kept the focus on the desired outcome rather than on personal grievances.

I am an extremely diligent and hard-working individual, and I am trying very hard to learn the ropes of the trade so that I can work as a maintenance director soon.

A comprehensive list of the tasks and responsibilities of a typical supervisor is provided in these job descriptions.