Banking Branch Manager

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“Bank branch manager related Frequently Asked Questions by expert members with job experience as Bank Branch Manager. These questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts”



80 Banking Branch Manager Questions And Answers

21⟩ Explain what do you mean by ‘foreign draft'?

Foreign draft is an alternative to foreign currency; it is generally used to send money to a foreign country. It can be purchased from the commercial banks, and they will charge according to their banks rules and norms. People opt for ‘foreign draft' for sending money as this method of sending money is cheaper and safer. It also enables receiver to access the funds quicker than a cheque or cash transfer.

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23⟩ Please explain what is ‘prime rate'?

Basically, ‘prime rate' is the rate of interest that is decided by nations (U.S.A) largest banks for their preferred customers, having a good credit score. Much ‘variable' interest depends on the ‘prime rates'. For example, the ‘APR' (Annual Percentage Rate) on a credit card is 10% plus prime rate, and if the prime rate is 3%, the current ‘APR' on that credit card would be 13%.

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24⟩ Tell me what is adjustment credit?

Adjustment credit is a short-term loan made by the Federal Reserve Bank (U.S) to the commercial bank to maintain reserve requirements and support short term lending, when they are short of cash.

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25⟩ Explain me something about the 27th or latest public sector bank in India?

Sir, the 27th public sector bank in India is Bhartiya Mahila Bank. It was created by Finance Bill 2012. The first BMB was opened in Mumbai on 19th November 2013 on the 94th birth anniversary of Indira Gandhi. India is the third country in the world to have a bank especially for women after Pakistan and Tanzania.

☛ Tagline- “women empowerment economically”.

☛ Head- Usha Anantha Subramanayam

☛ The bank allows deposit from everyone, but lending will be focused for women.

☛ This bank is very important because it is the latest and 27th PSB of India. So, try to know every basic point about BMB.

Initial capital of Rs. 1000 crore.

Similarly, if there has been some other initiative in that year, you should be well aware of it.

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27⟩ Tell us what are the types of accounts in banks?

☛ a) Checking Account:

You can access the account as the saving account but, unlike saving account, you cannot earn interest on this account. The benefit of this account is that there is no limit for withdrawal.

☛ b) Saving Account:

You can save your money in such account and also earn interest on it. The number of withdrawal is limited and need to maintain the minimum amount of balance in the account to remain active.

☛ c) Money Market Account:

This account gives benefits of both saving and checking accounts. You can withdraw the amount and yet you can earn higher interest on it. This account can be opened with a minimum balance.

☛ d) CD (Certificate of Deposits) Account:

In such account you have to deposit your money for the fixed period of time (5-7 years), and you will earn the interest on it. The rate of interest is decided by the bank, and you cannot withdraw the funds until the fixed period expires.

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28⟩ Tell us how do you ensure that you evaluate employee performance from a neutral, non-biased perspective?

During an evaluation, I remain professional and focus on the outcome of the employees' actions. I do not consider personal relationships at all, and I take the time to closely examine the written record of each employee. I feel that written records offer more information in regards to performance as opposed to my personal opinion. For example, if an employee has a history of showing up late, the issue must be addressed whether or not you enjoy working with the employee. If you fail to treat all of your employees equally, the team will fall apart.

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29⟩ I like what I am hearing but we've got a ton of great candidates. Why should we hire you?

An easy question to answer well with one caveat – don't slam your fellow interviewee's. On the one hand, you have an opportunity to really stand out from the pack. Alternatively, You shouldn't assume the skills of other applicants. Focus on your own strengths, and if the interviewer hasn't given you an opportunity to mention that one “slam dunk” quality about yourself, now would be the time.

Is there a wrong way to answer this question? Consider the responses below:

“I really need a job right now”

“I need the money”

“Your office is really close to my house”

“I've always been interested in what you guys do”

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30⟩ Tell me what do you mean by term ‘Loan Maturity' and ‘Yield'?

The date on which the principal amount of a loan becomes due and payable is known as ‘Loan Maturity'. Yield is commonly referred as the dividend, interest or return the investor receives from a security like stock or bond, interest on fix deposit etc. For example, any investment for $10,000 at interest rate of 4.25%, will give you a yield of $425.

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32⟩ Explain me how would your previous employees rate your performance as a manager or supervisor?

I believe they would rate me fairly highly. I took the time to foster relationships with all of my workers, and I believed that everyone was important to the company. I treated all of my employees with respect, without compromising sales and customer satisfaction. Of course, there were situations that required a degree of firmness, but I always remained fair.

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33⟩ Tell me after doing B.Sc / B.Tech / MBA / MA why do you want to choose banking? Why not something related with you field of education?

You must give honest and sensible answers to such question. For ex:- A MBA candidate may say that there are hardly good jobs in MBA as of now. Banking is a safe sector providing great employment opportunities. In the answer, you must show your keen interest in joining banking sector and it should not look like you don't have an option so you are choosing it.

You can also expect some questions from academics. A science stream student may be asked about about Newton's Law etc. So, you must also prepare the subjects studied by you in the degree.

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34⟩ Please explain what is home equity loan?

Home equity loan, also known as the second mortgage, enables you to borrow money against the value of equity in your home. For example, if the value of the home is $1, 50,000 and you have paid $50,000. The balance owed on your mortgage is $1, 00,000. The amount $50,000 is an equity, which is the difference of the actual value of the home and what you owe to the bank. Based on equity the lender will give you a loan. Usually, the applicant will get 85% of the loan on its equity, considering your income and credit score. In this case, you will get 85% of $50,000, which is $42,500.

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35⟩ What Would You Do if You Had a Subordinate Doing Their Job Inefficiently as Bank Branch Manager?

True leadership is about personal responsibility. That is why an effective answer to this question is, “I consider anyone who works with me to be an extension of my effectiveness as manager. I will discuss any problems with the employee individually and honestly, but if their work affects the bottom line of the company, their shortcomings are also my responsibility.”

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36⟩ Explain what are the different types of Loans offered by Commercial Banks?

Start-Up Loans

This type of Loan is offered to borrower to start their business and can be used to build a storefront, to acquire inventory or pay franchise fees to get a business rolling.

Line of Credit

Lines of credit are another type of business loan provided by commercial banks. It is more like a security for your business; the bank allows the customer to withdraw the amount from readily available funds in an adverse time. Customer or Company can pay back over time and withdraw money again without going into the loan process.

Small Business Administration Loans

It is a Federal Agency (U.S) that gives funding to small businesses and entrepreneurs. SBA (Small Business Administration) loans are made through banks, credit unions and other lenders who partners with SBA.

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37⟩ Role-specific Bank Branch Manager Interview Questions

☛ What are the top priorities of a branch manager?

☛ How would you measure performance and what performance metrics have you used before?

☛ What are KPIs? What is benchmarking and how do you do it?

☛ What information do you need to make forecasts?

☛ How would you allocate responsibilities? What is important to know about your subordinates?

☛ What leadership style would you employ under different circumstances?

☛ Tell us about a couple of the most important best practices in management?

☛ Give us some

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38⟩ Behavioral Bank Branch Manager Interview Questions

☛ Tell us about a time you had to deal with a difficult customer.

☛ Tell us about a difficult situation you overcame in the past. Taking into account your current experience what would you have done differently?

☛ Describe a time when you had to make a difficult managerial decision. What happened?

☛ Tell me about a time you had to motivate your team. How did it work out?

☛ How did you previous work experience prepare you for this role?

☛ If you got this position, what would be your long term goals?

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39⟩ Tell me looking back through your career, what are some common themes? What are you known for?

This question creates an opportunity for a candidate to talk about the mark he or she has left on other organizations. You can determine whether what a candidate brings to the table is something you really need. Since this question is not as common as tell me your greatest strengths, candidates are less prepared with a stock answer, and actually reflect on their value proposition.

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40⟩ Operational and Situational Bank Branch Manager Interview Questions

☛ Envisage a conflict between two people working for you. How would you approach them and how would you resolve the situation?

☛ You believe your opinion to be 100% correct, but your subordinates and superiors disagree. How would approach both groups?

☛ What would you do with an employee who is underperforming?

☛ Imagine there is a conflict between different departments of the branch for a share of the budget. How do you resolve this?

☛ Imagine there is conflict between your branch and another for a share of the budget. How do you make your case?

☛ Would you encourage competition or collaboration with other branches?

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