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“ICICI Bank Ltd related Frequently Asked Questions by expert members with professional career as ICICI Bank Ltd. These list of interview questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts”



66 ICICI Bank Ltd Questions And Answers

21⟩ Explain me about a risk you took in a job?

Tell how you used your relationships within the organization to gain support or shift the thinking. It could be a new idea for training, product development or sales. Show how you presented it then how you worked around those that found it negative. Explain how you have used this experience to further improve.

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22⟩ Explain what does excellent customer service mean to you?

As a cashier, you will be working with the public at all times. It is essential that you provide excellent service and that your standards of service match your potential employer's. In your answer, highlight the importance of good service, identifying solutions and resolving issues to the customer's satisfaction.

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25⟩ Tell me what negative things would co-workers say about you?

This is a tricky one. Always attribute the negatives to a few and not the entire group. “I guess some may think I can be too passionate and a bit defensive when it comes to a project I’m working on”. And maybe that’s true from their perspective. In general I get along with my co-workers, clients and vendors. We don’t always agree but we can work together to get the job done.”

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26⟩ Explain us why aren’t you looking for a job in your area of expertise?

You’ve done some soul searching, weren’t completely fulfilled or your talents weren’t being utilized enough in the current industry and realized this was the right path for you. I’ve had clients say that to employers and they were impressed they had taken the time to really find their direction and that they had such focus. Another reason could be they want to add to their skill set.

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33⟩ Under which act, Yoga was included in the ambit of charitable purposes as announced in the Union Budget 2015-16? a. Income Tax Act b. Fundamental Rights Act c. Co-operative Societies Act d. Emergency Provisions Act

Income Tax Act

Explanation:

The government has decided to accord special status to Yoga by categorizing its promotion as a charitable activity. The institutions which, as part of genuine charitable activities, undertake activities like publishing books or holding programme on yoga or other programs as part of actual carrying out of the objects which are of charitable nature are being put to hardship due to first and second provision to section 2(15).

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38⟩ Explain me what is it about our company that appeals to you?

Don’t be afraid to talk about their reputation “On the Street” and how you are a good fit. If they are viewed as aggressive for example, talk about how that fits with you, or the interest in where this culture can take the business. Avoid sugar coating your comments as the finance industry is too sophisticated to accept simplistic answers that don’t represent a deeper understanding.

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40⟩ Explain me about a time you have excellent service?

For this ask, paint a vivid description of the situation so the hiring manager understands what happened and what actions you took. Highlight where you went above and beyond the standard response of a cashier and focus on the customer's response.

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