Sales Officer Female

During my free time I go through various product catalogues to update my knowledge regarding same.

Having to walk away from a prospective sale due to company protocols is something that I have yet to be able to come to terms with. I understand that it is necessary to do this at times but I do not like it very much.

Since I was the first point of contact, it was my responsibility to interact with customers and make sure that their needs were met in terms of locating items and assisting them through the purchase process.

I am a self starter, energetic and extroverted individual. I am a sales graduate and am fluent in English and Spanish. I like interacting with multicultural people and have a good convincing power.

I love the buzz that challenges provide me with. It is a great feeling to achieve your targets and make customers happy. What I don't like about the process is that sometimes, the pressure gets a little too much to handle because one is working in an environment that is very fast paced. But I know that one cannot possibly like everything about a job but the job needs to be done. I take frequent time outs and ensure that I don't get frustrated.

I worked for four years as a door-to-door salemen selling pest control contracts in Atlanta, Georgia. Rejection was the name of the game in that industry. Salesmen that let the rejection get to them were ineffective, and often quit. Successful door-to-door salesmen recognized that rejection was just the nature of the job--it was nothing personal. Loosing a sale isn't fun. But I look at rejection as an opportunity to learn and improve my sales technique.

While there isn't just one skill that makes sales associates successful, I believe that the ability to adjust one's approach to different types of customers and situation is very important. This is because one comes across many different situations in a day (many of them not pleasant) and one needs to be able to handle them all effectively.

Ever since I began working in retail, I have been able to meet all my sales goals. And I attribute this success to my understanding of what customers want. While I am an aggressive seller, I never tramp on a customer's right to choose and buy. For me customer services spells "customers first". I have a great sense of urgency and I am also a fast learner which is both the essence of working in a customer oriented retail environment. Also, I am able to assist clients in making product choice, I am also fully familiar with cash handling protocols associated with the position.

Sales associates needs to have comprehensive information of the products that they are endorsing. They should also be able to handle their time efficiently and possess exceptional communication skills. Additionally, sales associates should have some basic mathematical acumen and ability to think quickly.

The retail world poses many problematic situations at times. It is not always easy to please customers and keep within the limitations set by the company. While servicing a customer, I was propositioned for a certain amount in dollars if I could unveil my company's pricing strategy. The customer was actually a spy competitor. I figured this much out and politely told him that I am not at a liberty to answer his question. I offered him a discount on the washing machine he was looking at and politely turned him away. He was almost screaming obscenities at me!

Asking for referrals from current customers should be a large part of the answer

I always begin by apologizing that the product did not turn out what they expected it to be. Then, if the item is returnable I process a refund otherwise I politely explain the policy to the clients and am usually able to calm them down

Yes, I am well versed in handling tills, cash registers, cash drawers and POS.

Last holiday season the staff was short and it happened that I had five clients waiting in a queue to be attended and the lady standing foremost was taking too much time in deciding. I did not panic, what I did was I explained the product details to her patiently and suggested appropriate products for her skin type. Still she wasn't able to make her mind so I handed her a catalog to study while I attended other customers

I am adept at practicing high quality PR able to keep a contacts book and send out greeting messages on Christmas and Easter to remain in contact. I also send out promotional messages when a new product is launched or to revive sales of an old product.

For me, it's meeting new people every day. I like to meet new people and if I'm selling fashion products like this position requires me to, I love to discuss the detailed features and specifications of various cosmetics and skin products since I have deep rooted interest and ample knowledge regarding skin products

I have been always fascinated by the buzz of a retail environment. There is so much that is going on and it is this busy bee nature of the work that drove me to choose retail as my choice of career. I enjoy working with people and I am good at endorsing products.

It is an internationally accepted document that guidelines the quality policies for consumers and sellers.

My exceptional interpersonal skills, convincing power, and ability to create effectual displays make me an ideal candidate for this job.

Once a lady came over when I was at Macy's cosmetics section. She asked for a skin product that could conceal dark spots. I guided her accurately based on her skin type. She came back after five days later with the product seal opened and bottle half used and claimed a refund. I handled her tactfully by explaining various seasonal factors affecting / resisting dark spot treatment. She ended up in buying a booster product to support the action of previous cream and left the store quite happy.