Hotel Manager

These are those services which are already prepared but the customer receive it only when he wants. For e.g. room reservation, fast food, printed information, housekeeping service, etc.

It is an art of cooking, preparing food and service.

Perishable services are those services, which cannot be stored. Unused service of a particular day cannot be sold next day or in advance.

These are the items made from silver or china. It is made in a way that it can hold something in it.

It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item.

This term is generally used for a guest who comes with a light luggage.

To utilize village and villagers for the purpose of tourism. Tourism managed and operated by villagers for the villagers. Tourism managed and operated by villagers for the villagers.

it is a thick fabric with lint laid on the surface of the table with pin underneath. It is absorbent, has smooth surface and is sound resistant. It is used to hold tablecloth.

It can be an employee of a hotel who serves guests with duties similar to those of a butler.

It is a task card, which mentions the room number, guest name, and luggage types, which is prepared by the reception and hand over to bellboy.

It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

This term is used for the status of a room, which indicates that a guest has left the hotel room without arranging to settle his or her account.