Phone Screening

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“Phone Screening job test questions and answers guide. The one who provides the best answers with a perfect presentation is the one who wins the job hunting race. Learn Phone Screening and get preparation for the new job”



40 Phone Screening Questions And Answers

21⟩ How can you earn your 15 minutes in the spot light?

With in-person interviews, most interviewers will grant you at least 15 minutes out of sheer politeness but over the phone, interviewers feel much freer to abruptly terminate interviews that do not seem promising. So do not save your best stories for last-make a favorable impression early on.

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23⟩ Why should you avoid verbal tics while phone screening?

You know how some people, when they are, like, all nervous and stuff, say things in a way that, ummm, makes them sound, you know, kind of, well, less than professional? Be aware of your verbal mannerisms on the phone since your interviewer will have few other cues by which to judge your professionalism.

Another verbal tic that interviewers tend to associate with younger, less experienced candidates is "upswing," a tendency to have the cadence of the voice rise as though every sentence (or portion of a sentence) ends in a question mark. With upswing, this statement sounds much more dubious and less impressive than if you said it using a more factual, even cadence.

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24⟩ How would you make sure it is the right time and place?

Maybe you get the call while you are at work, with your boss breathing down your neck or the phone rings when you are out with friends or walking home from class. If the interviewer catches you at a bad time and asks, Is this a good time to talk? your response should be something along these lines: "Actually, is there a time I can reach you tomorrow or the day after? I am very interested in the position and I want to give you my undivided attention but I am afraid now is not the best time. Make plans so you can receive the call in a quiet place where you will not be interrupted.

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25⟩ Why should you be an active listener?

Hear out your interviewer's questions in full, without interrupting and make sure you ask follow-up questions for clarification if need be. Your interviewer cannot see you nod and may interpret your silence at the end of the phone as a dropped line, so be sure to interject the occasional active listening cues, such as: "I see," "right," "okay," "that is interesting," and "absolutely."

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26⟩ How would you expect elimination questions to come first?

Unlike in-person interviews, phone interviews often cut right to the chase, without a lot of preliminary chitchat. Prepare for tough, awkward questions to be asked right away, such as:

☛ Why do you want to work for us?

☛ Why did you leave your previous job(s)?

☛ What are your greatest strengths and weaknesses?

☛ What is one problem you wish you had handled differently at your last job?

☛ What traits do you like most and least in a supervisor?

☛ What salary would you expect in this position?

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28⟩ Why should you inquire about next step at the end of phone screening?

When the interviewer takes steps to conclude the interview by thanking you for your time or asking whether you have any additional questions, respond with, I am very interested in the position and I would like to know about the next steps in the hiring process. Could we set up a time to meet in person?

Even if your interviewer does not seem particularly enthusiastic during the interview, you should still ask HR reps in particular are trained to give as little indication of interest as possible, to test your perseverance and to avoid raising any candidate's hopes prematurely. If your interviewer declines your offer to set up an interview on the spot, ask when you should follow up.

Finally, enthusiastically thank your interviewer again for taking the time to call. Your graciousness, appreciation and interest will leave a positive impression.

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33⟩ How would you handle if answered your call and time was inconvenient?

If you do answer your phone and the employer has reached you at a time when you can not speak with him/her, it is perfectly appropriate to politely explain this and offer to call back at a time convenient to the employer. Example:

I am so sorry I am not able to talk with you now. Is there a time I can call you back at your convenience?

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35⟩ Why do you have to be sure you are speaking on a landline?

A poor cell phone connection can leave both parties feeling frustrated and you do not want to inadvertently hang up on your interviewer. If you are speaking on your cell phone, ask if you can call your interviewer right back on your land line.

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37⟩ Why do you expect to be called when you give your number to anyone?

The moment you in any way make your phone number available to an employer whether on your resume, an e-mail, an online application, etc. You should be prepared for the possibility of receiving a call from an employer.

Do not be surprised. Do be prepared.

Bottom line is that at any time you may be evaluated on your telephone conduct.

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38⟩ What is a step prior to an in-person interview?

A phone interview or screening usually does not take the place of an in-person interview. It is simply a means of learning more about the candidate, and letting the candidate learn more about the employer and the position, before both parties commit to the time and expense of an in-person interview.

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39⟩ How would you decide to answer your phone?

If you are not in a situation appropriate to receive a call from an employer (noisy location, or quiet location in which you should not be speaking on the phone), let the incoming call go to your voice mail. Return the call promptly in an appropriate location.

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40⟩ Why to be sure about your own voice mail?

Obviously a caller can reach your voice mail, so be sure it is appropriate, meaning simple and with your name clearly stated so the employer knows s/he is reaching the intended person and thus may be more likely to leave a message.

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