► Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.

► Give me an example of a time when you motivated others.

► Tell me about a time when you delegated a project effectively.

► Give me an example of a time when you used your fact-finding skills to solve a problem.

► Tell me about a time when you missed an obvious solution to a problem.

► Describe a time when you anticipated potential problems and developed preventive measures.

► Tell me about a time when you were forced to make an unpopular decision.

► Please tell me about a time you had to fire a friend.

► Describe a time when you set your sights too high (or too low).