⟩ What is Conflict Resolution?
In a Targeted Selection interview, the interviewer will have a list of skills critical to the role for which she's interviewing. If the role is a manager's job, then one of the skill sets that the interviewer will be interested in could be conflict resolution within a team. The interviewer might start this section by asking for examples of previous situations where the candidate resolved conflict within her team. Or she could be asked to give an example of how she managed an irate team member. Additional questions could center on a description of how the candidate handled a difference of opinion with her manager or colleague, and how she put her case across.