The good news is that technology has finally caught up with the customer experience problem. Cloud technologies make application integration easier and in-memory databases have the power to hold massive amounts of information from multiple systems together in real time, that would have seemed like science fiction to mainframe developers of the sixties and seventies.
How do you handle negative feedback from very angry clients? How do you respond to him/her?
Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company?
Would you create professional relationship with the clients?
How will you answer accurately to the customers?
Explain me how would you deal with difficult customers?
Can you tell me what would you do if a customer leaves without paying for gas?
A customer walks out without paying for her hair?
How would you handle if a co-worker is rude to customers?
Tell me what are your biggest strengths in customer service?
How would you handle the negative comments from the angry and frustrated customers?
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