⟩ Tell me what metrics do you track, and why? How will you communicate these to management?
A Community Manager who doesn’t know which metrics are relevant to their community and doesn’t know how to measure the success of their engagement initiatives will soon run into trouble. A star performer will have some ideas that are pertinent to your community by the time they meet you for an interview. It’s even better if they ask you who will be viewing the report and devise a custom answer based on that.
