Capability levels are relevant to organization’s process improvement in specific areas. Capability levels in Continuous representations:

Level0 Incomplete: It depicts an incomplete process which does not implement all Capability level1 processes and practices.

Level1 Performed: Process that implements all Capability level1 processes and practices. Some work can be done even though major objectives such as performance are not achieved.

Level2 Managed: They are processes which are planned, managed, performed, monitored, and controlled for specific projects to achieve specific goals.

Level3 Defined: It’s a customized set of standard and managed process for an organization. The processes are tailored a bit as per the organization’s benefit.

Level4 Quantitatively managed: It is a defined process that is managed and controlled using statistical and quantitative methods.

Level5 Optimizing: It’s a quantitatively managed and improved process which is based upon common roots and causes of process variation. Focus is on improving performance of the process using incremental and innovative methods.