► What do you believe are your key strengths?
► Tell me about a time when you successfully handled a situation?
► How do you see your job relating to the overall goals?
► Your greatest weakness in school or at work?
► Time when you made a suggestion to improve the work.
Explain me with an example of how you have managed an under-performing staff member?
Are you willing to put the interests of ABC Company ahead of your own?
Tell me how would your customer service team describe you as a manager?
So, explain why we should hire you?
Explain a customer service policy that you have developed and implemented?
Tell me what have you done to improve work processes in the customer service division?
What's your biggest weakness as Customer Service Manager?
Tell us about any issues you've had with a previous boss?
Tell me what is your preferred management style?
Tell us a suggestion you have made that was implemented?
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