⟩ What do you expect out of this position?
To learn new skills that I still have not acquired from this field of work and also to be challenged in a way where I can sharpen the skills i already have.
To learn new skills that I still have not acquired from this field of work and also to be challenged in a way where I can sharpen the skills i already have.
Explain me what makes for great customer service?
Explain me have you tried our product or service? What problems did you encounter?
Tell us how would you deal with a difficult customer?
Tell me about a time when you had to use your presentation skills to influence someone's opinion?
If the company you worked for was doing something unethical or illegal, what would you do?
Tell us how do you handle a customer who starts yelling at you as soon as they pick up and find out that you are a telemarketer?
Tell us have you ever had conflict with your team leader or manager?
Your coworker highlights your mistakes in front of everyone, how do you handle the situation?
Tell me why do you love customer service?
Explain me a time when you dealt with a difficult customer. How did you handle the situation?