⟩ Tell me what is CRM?
CRM stands for Customer Relationship Management. It is a strategy and practices that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
CRM stands for Customer Relationship Management. It is a strategy and practices that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
Your client is upset with you for a mistake you made, how do you react?
Please explain how would you handle an angry call from a customer?
GENERAL Customer Support Executive Job Interview Questions
You are not given the tools you need to be successful. How would you change that?
Please explain yourself as someone who can easily handle fast-paced, high-pressure situations?
Why did you leave your last position as Customer Support Executive?
Tell us how do you measure your success as a customer service rep?
Tell us do you prefer to work alone or with others?
What are your strengths and weaknesses as Customer Support Executive?
Tell me an example of a time you gave a customer great service?