⟩ You have a project due in one hour but a more important emergency that affects business needs to be fixed immediately, what do you do?
Focus on the issue that impacts the business most first.
Focus on the issue that impacts the business most first.
What are your short term career goals as Customer Support Specialist?
Tell me what do you know about customer service?
Tell me what does USB stand for?
Please explain have you ever had difficulty with a supervisor?
Tell me how to deal with customers who deny to pay for service/product?
Suppose our call center is involved in activities that bend many laws. Would you work with us? Pay is huge?
Suppose you are dealing with a customer on the phone, and you are struggling to find the solution to his or her problem. The customer starts getting impatient. How do you handle the situation?
Tell me how can you resolve the problem to customer’s satisfaction?
Explain me an example of a time when you have gone the extra mile for a client?
Tell me how confident are you in your ability to explain complicated IT issues in a simple way that anyone can understand?