⟩ If you have multiple projects on your plate, how do you handle completing them on time?
Prioritize based on business importance. Set clear timelines for each so that you know which ones to knock out first. Get your teammates to help if necessary.
Prioritize based on business importance. Set clear timelines for each so that you know which ones to knock out first. Get your teammates to help if necessary.
Explain me an example of a time when you have gone the extra mile for a client?
Tell me how confident are you in your ability to explain complicated IT issues in a simple way that anyone can understand?
Tell me what would you do if the customer says that it took you long to resolve an issue?
Explain me what Methods Would You Use to Escalate a Call?
Tell me how to deal with the difficult customer?
Tell me what are the key aspect that help to improve customer service?
Tell me how to get a responsive customer feedback?
Tell me do you ever become upset or angry on the job?
Explain me how to deal with unreasonable customer demands?
Tell me what steps will you take to deal with your unsatisfied customer?