The caps lock! Many customers make this mistake even though most modern operating environments prompt them when a caps lock is on. However, there are times when the customer has forgotten his password and we have to reset it and other technical problems associated with logging in.
Explain your definition of success?
Explain your definition of failure?
Explain your viewpoint of management?
What methods have you used to prioritize work assignments?
Describe a time you had to motivate a staff member who was reluctant to undertake an assignment?
Give me a specific example of when you had to clearly communicate your expectations to a subordinate?
What is IT management?
Explain how you manage your time?
Give me an example of when you had to provide feedback to a staff member who was performing poorly, how did you go about this and what was the outcome?
What specific responsibilities did you have as a learning support assistant?
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