First I will repeat the question and try listen to the customer and if the customer is annoyed and is not ready to listen what you are saying, the best thing is to transfer the call to supervisor or another assistant.
Give me a specific example of when you had to clearly communicate your expectations to a subordinate?
What is IT management?
Explain how you manage your time?
Give me an example of when you had to provide feedback to a staff member who was performing poorly, how did you go about this and what was the outcome?
What specific responsibilities did you have as a learning support assistant?
How would you handle a crowd of students?
Do you have experience working with students with special or additional learning needs?
What characteristics are important for a Learning Support Assistant?
List the main qualities of Learning Support Assistant?
What is learning support assistant?
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