The best way to stay organised is to keep a log of every request and each task completed so that nothing is accidentally left to go past a deadline. Mention any software that you use for this purpose.
Tell us how would you handle a call from an angry customer?
Explain a time when you had to handle a difficult customer?
Tell us what is your idea of quality customer service?
Explain me what is the salary you expect to make here?
Tell us what do you enjoy about working in a call center?
Tell us how would you handle a high pressure environment?
Explain me are you prepared the handle the high-pressure environment?
What is the importance of customer service to you? Have you ever walked an extra mile for a customer?
Why do you want to leave your current job?
List the things which you think make a call center successful?
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