Due to the following reasons bpo industry is flourishing in India:

• Indians have equivalent communication skills and a fair accent, so they are easily able to speak American as well as British English which is accepted worldwide.

• Secondly Indians are fast learners and good negotiators so they know how to work by making optional arrangements.

• Thirdly Indians are ready to work according to standard time so that is also considered.

• Fourthly Indians are ready to work at fewer wages.