► Invite her to sit down

► Shut the door to ensure privacy,

► Put phone on Do Not Disturb

► Start where the daughter is - if she needs to cry, let her cry; if she needs to talk, let her talk (about topics she feels necessary)

► Encourage her to share her feelings, concern, worries

► Do not offer false hope or meaningless comments like "I'm sure things will be just fine" or "At least she won't be suffering."

► If she is receptive, talk about ways staff focuses on her mom's comfort

► Determine if any action is necessary

► Ask if there is anything else she would like staff to do

► In some circumstances, suicide assessment might be necessary