Crimson, like so many other tech companies has a young work force. As we are growing, it is a high priority to identify career tracks so we can invest in and keep you. We already had someone from support join advocacy and the expectation is that after a year you could become a customer success manager, join the professional services team as an analyst, go into support, or move to another department. Advocacy is also growing and you can stay with the team, become really good at it, and make the leap to become a manager or go to another company.

On a personal note, mentoring is the most enjoyable part of my work. This is an important decision for you. I know we will ask for references, and as this is an entry level position don't be afraid to ask if you could speak to a person who used to work for me or any hiring manager.