☛ First, state you would listen to the customer and understand the complaint.
☛ Then state you would sympathize with the customer.
☛ Next, say you would try and fix the problem.
☛ Finally, mention you would learn from the experience and if the customer was still upset, say you would not let it impact your service to other customers.
Explain me where does the path of data collection eventually lead you?
Please explain what are the few main duties that you expect you will be performing as a debt collector if hired by us?
As you know at Debt Collection Agency we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?
As you know the illegal lending industry is huge in South Africa. They cannot make use of people like you, who service the legal lending industry. Do they do their own debt collections? Any idea whether the stories one hears of their bully boy tactics when collecting their debts could be true?
Tell us have you seen any significant difference in the debt patterns of consumers in the last year or two?
General Debt Collector Job Interview Questions
Fresh Debt Collector Job Interview Questions
Basic Debt Collector Job Interview Questions
Tell us what did you decide to take up the work of a debt collector in the first place?
Tell us why are you interested in working with this company?
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