⟩ Tell us how easy is it to contact my manager for help or concerns?
Ideally, your manager should be available most of the time, either in person at your home facility or by telephone.
Ideally, your manager should be available most of the time, either in person at your home facility or by telephone.
Suppose If successful in joining the organisation, what do you envisage your biggest challenge will be in joining it as a sales team leader?
Tell us how did you recognize the level of trust or respect your team held for you and how did you ensure this continued?
Explain can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
Tell me how have you utilized customer feedback to ensure business excellence?
Explain how would you measure the success of you and your team over a 3, 6 and 12 month period?
Tell me when scheduling your time, how do you determine what constitutes a priority?
Tell us how do you measure the success of your incentives?
Tell me do you set performance standards for yourself, and if so, what?
Explain how do you plan daily and weekly activities?
Explain what are the key factors which make a successful call centre?