⟩ Tell us did any customer ever file a complaint against you?
Being a people’s person and a careful driver, I have had no complaints filed against me till date.
Being a people’s person and a careful driver, I have had no complaints filed against me till date.
Tell us how did you recognize the level of trust or respect your team held for you and how did you ensure this continued?
Explain can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
Tell me how have you utilized customer feedback to ensure business excellence?
Explain how would you measure the success of you and your team over a 3, 6 and 12 month period?
Tell me when scheduling your time, how do you determine what constitutes a priority?
Tell us how do you measure the success of your incentives?
Tell me do you set performance standards for yourself, and if so, what?
Explain how do you plan daily and weekly activities?
Explain what are the key factors which make a successful call centre?
Explain the most positive team you have ever worked in. What made it this way?