Virtual call center provides a technology or software service, through which the customer associate or agent can connect to their customer from anywhere. This technology involves host server and the equipments to run the call center. This service is rendered on monthly or annual subscription. Agents can connect to the host server and can get access to the customer data. The benefit of virtual call center is that you can work from home.
Explain what do you consider the most important sales skills?
Tell me can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
Tell us do you like making cold calls?
Tell me what are the techniques that help build the trust of the caller?
Why did you leave your last position as Telesales Representative?
Explain what are the disclosures required in telemarketing?
Basic Telesales Representative Job Interview Questions
Explain me an example of how you have dealt with an under-performing team member in the past?
Tell us how many calls per hour can you make on an average campaign?
Common Telesales Representative Interview Questions
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