The first thing that I will do is to stay calm and listen to the customers problem, and try to figure it out what made him/her annoyed. The next thing I will do is to ask politely to customer to calm down, and then assure him/her to solve their problem. The last thing that I will do is to keep check on certain thing that creates problem to the customer and never let it repeat it again.
Tell me what do you know about the centre/company/role?
Tell us how will you make our telemarketing more effective?
Explain how can a call be made successful?
Why do you want to work here as Telesales Representative?
Tell us do you think unwanted marketing should be a crime?
Tell us what Do You Dislike About Sales?
Tell me what is Auto dialer?
Tell us how do you cope with rejection?
Tell me what don't you like about sales?
What do you know about B2C?
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