Account Executive

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“Accounts Executive related Frequently Asked Questions by expert members with job experience as Account Executive. These questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts”



53 Account Executive Questions And Answers

1⟩ Tell me why do you apply for a job of an account executive?

You should say that you believe to be a good account executive, because you have all the skills, such as communication skills, sales skills, etc. You can add your own list.

You can also say that you like the job description, and are motivated to do the job. Please remember, motivation is always an important factor, especially when we speak about entry level jobs.

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2⟩ Do you know what is the importance of team work in this position?

It is not possible to work on one’s own in this position. You have to create and maintain effective relationships with other departments such as sales, marketing and development. Teamwork is definitely important as one cannot work effectively without departmental support.

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3⟩ Describe A Time When You Have Not Met Your Goal?

The ability to meet goals and deadlines is important for an accounts manager. If you have legitimately never failed to meet a goal then feel free to share this achievement, but don’t stop there. Explain several factors that have enabled you to maintain your excellent record. If you have failed to meet a goal in the past, describe the most salient points of the project and outline the steps that led to failure. Then show the interviewer that you are the kind of person who can learn from their mistakes by detailing how you would approach the problem differently in the future to elicit a better outcome. Whether you have failed to meet a goal or have a perfect record, be sure to detail a strategy for meeting goals that has worked well for you in the past and that you believe will serve you well in this position.

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8⟩ As you know excellent communication skills are at the core of this position. Do you have experience with interpersonal communication in a professional setting?

Actually I believe my previous job dealt with interpersonal communication perhaps even more than the account executive position will. When I was working in sales, I would spend hours at a time doing nothing but talking with clients. Through that experience I gained significant communication skills, so I am not worried about this requirement at all. I was a successful salesperson and gained a reputation for the long-lasting relationships I would build with the customers. You could even say communication was my specialty.

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9⟩ :: As you know account executives need to be talented salespeople. Do you have experience making sales?

I was a leading salesperson from 2005 to 2012, meaning I have nearly seven years of experience closing sales. At this point, I consider myself a master at reading clients’ tone and figuring out how I can meet their needs. I know the account executive position has a much lower focus on making sales, but I still believe I am qualified whenever that need arises. Truth be told, I’m relieved that I will still have the opportunity to practice making sales.

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16⟩ Tell me as a higher position in the accounting department, you will be responsible for overseeing other employees’ accounts. What experience do you have in leadership and management that will prepare you for this responsibility?

I have not held an official leadership position, but that does not mean I don’t have experience in management. Because I was a leading salesperson, I was given the opportunity to head up a new calling technique project. I only had four employees working under me, but I really felt that I learned a lot about leadership and managing information indirectly through another employee. I’m confident that I am ready to apply these skills to the account executive position.

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18⟩ As you know account executives manage many clients’ accounts, meaning they must be very organized. What strategies do you have to keep your work straight?

I’m no stranger to jobs that require strict organizational skills. I’ve managed multiple accounts simultaneously before and I know how important it is to keep the information from each of them separate. To make sure no mistakes are ever made, I’ve made a habit of using spreadsheets to organize all the data associated with different clients. It takes a little extra work, but I end up saving time in the long run, plus I completely eliminate the chance of making a mistake that could influence the opinion a client has of the company.

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19⟩ Operational and Situational Account Executive Job Interview Questions:

☛ What do you find most satisfying about this job?

☛ How do you handle rejection?

☛ Are you comfortable with cold-calling?

☛ What methods do you use to discover sales opportunities?

☛ What does a demo/presentation need to be effective?

☛ How do you build a successful business relationship?

☛ How familiar are you with CRM?

☛ Do you use social media to identify prospects?

☛ If a prospective client kept presenting you with excuses not to buy, what would you do?

☛ Imagine you have to solve problems for multiple clients at the same time. How do you prioritize?

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20⟩ Behavioral Account Executive Job Interview Questions:

☛ Recall a time when you faced a dissatisfied and aggressive customer. How did you handle it?

☛ Describe a time you solved a client’s problem

☛ What was the most difficult deal you had to close?

☛ Tell me about a time you successfully negotiated a customer contract

☛ Describe a time you managed to reach an objective when odds were against you

☛ What was your most complicated sales cycle in past positions?

☛ Was there a time when you lost the chance to engage a prospect? What happened and what did you learn?

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