Office Support Assistant

  Home  Management  Office Support Assistant


“Office Support Assistant Frequently Asked Questions in various Office Support Assistant job Interviews by interviewer. The set of questions here ensures that you offer a perfect answer posed to you. So get preparation for your new job hunting”



69 Office Support Assistant Questions And Answers

21⟩ Briefly describe your administrative experience? What do you consider your administrative strengths? How does your previous experience make you a suitable candidate for this job?

When describing your past experience focus on the aspects that directly apply to the job you are interviewing for. Consider the needs of the organization and relate your skills and abilities to these. Carefully study the job description or posting to determine what the employer is looking for and outline how your previous work experience has equipped you for this job.

 172 views

22⟩ Are you comfortable using a phone system with multiple lines and handling a high volume of telephone calls?

► Yes, I'm comfortable using multiple phone lines with a high volume of calls, and have done so in the past. I'm able to keep the conversations separated, and deal with the clients in a friendly efficient manner.

► I haven't directly handled multiple phone lines, but I understand the importance of being courteous and efficient, and I'm a quick learner.

► I understand that phone contact is often the first interaction that a customer has with the company, and the first impression is extremely important. It is critical to maintain a friendly, professional manner on the phone at all times.

 167 views

23⟩ What are the most satisfying and the most frustrating aspects of your present job?

The most satisfying aspect of my role is being able to help the executives make informed decisions that affect the rest of the Company. I enjoy working with and supporting successful people at the top-level of their career. The most frustrating aspect is the slow pace in the office and it can be difficult to get things done on occasions.

 233 views

26⟩ What are you looking for here?

I am looking for a position that will allow me to use my experience in the ______ field, including xxx and xxx. I am also ready to take on increased responsibilities in a management capacity when the opportunity arises. I am eager to work in a company that can provide the opportunity for professional growth.

 130 views

27⟩ Give an example of a time you have delivered great customer service?

Ideally you have some real work experience that you can talk about. Talk in some detail about what you did and why it was great. If you have no direct work experience then talk of an event where you helped a friend to resolve a problem and that these skills can be used in administration and customer care work.

 133 views

28⟩ Describe the different types of business communications you were responsible for? How do you make sure you have clearly and accurately understood an inquiry or request made of you?

Communication is key to any job that provides support and assistance in an organization. Your answers should clearly demonstrate your ability to express yourself effectively both verbally and in writing as well as your ability to listen actively and understand the communication taking place.

 145 views

30⟩ Fresh Office Support Assistant Interview Questions

► Do you consider yourself a patient person?

► Are you an introvert or an extravert? Are you more outgoing or a private person?

► How do you describe your personality? Bubbly? Upbeat? Reserved?

► Do you speak any other languages?

► Are you able to multitask? Provide me with an example of what you might be juggling on an average day.

► What office equipment are you able to use?

► With your current employer, what has been your attendance record?

► How are you with understanding accents and working with individuals who are foreign nationals?

► How do you handle stressful situations?

► How many phone lines are you comfortable handling?

► Are you capable of handling multiple inquiries simultaneously; staff, front door, customers, phone?

► What software are you comfortable using?

► Are you comfortable placing cold calls to leads and existing clients?

► Do you have experience making national and international travel arrangements?

► Are you willing/capable of traveling should we require you to accompany a manager or executive on a business trip?

 152 views

31⟩ What do you expect from a boss or supervisor?

This might feel like a trick questions, but it is not. The hiring manager's job isn't simply to hire the most qualified professional. He or she must find someone who will fit into the existing company environment. Understanding what kind of superior you work best with helps him or her decide if you will work well in the enterprise.

 151 views

32⟩ Basic Office Support Assistant Interview Questions

► Tell me about your previous work experience as an office assistant.

► What were your primary responsibilities?

► What type of duties did you handle in previous positions?

► What type of reporting structure did you work within in previous jobs?

► What skills do you consider your greatest strengths?

► Have you had experience in maintaining office equipment? If so, what type of products?

► Tell me about a complex project you were tasked with completing under deadline.

► What type of documents and formats have you generated in the past?

► What have you done at your present/last company to increase revenues, reduce costs, or save time?

► What have you done to improve your skills as office assistant?

► What makes you a great fit for this position?

► What type of schedule are you looking to work?

► Would you be available to work extra hours if needed?

 143 views

33⟩ How do you organize your daily schedule and prioritize your activities? Tell me about a meeting you recently arranged. How did you coordinate and schedule it? Tell me about a situation where you had to reprioritize quickly to meet changing demands? Give me an example of how you had to multitask to meet your deadlines?

Focus on scheduling and prioritizing activities. How do you decide which are the most important activities? Include criteria such as urgency of the tasks, deadlines to be met, available resources and setting realistic targets. Outline the tools you use to plan your day including the computer applications you have found helpful.

 160 views

34⟩ First Office Support Assistant Interview Questions

► Would you be able to comply with our company's dress code?

► How are you at handling as-needed projects? Do you mind unexpected tasks?

► Do you consider yourself a brisk worker, or one who is slower paced yet persistent and consistent?

► Outline the types of people or teams that you'd supported over the years.

► Do you have experience managing an executive calendar and scheduling appointments? What software?

► Tell me about your customer service experience.

► Provide me with an example of a recent challenge you've faced with a visiting sales rep, vendor, customer. What happened and how did you handle?

► Tell me about your experiences working with your current manager. What do you find the most challenging?

► Provide me with a quick list of the last few projects you've worked on through the last 2-3 years.

► Do you like taking on adhoc projects? Or are you someone who prefers a set day-to-day schedule?

► If asked, what would your current employers say about you?

► Have you had any involvement with introducing new systems or technologies to help improve performance within the company?

► Any professional involvement with social media and online networking, including Facebook, Twitter, LinkedIn?

► Do you help your current manager with maintaining his online presence?

► Lastly, do you like working in the front lines of a company? What do you think that is?

 141 views

36⟩ What different systems have you used to store information and documents? What record keeping were you responsible for? what sort of data were you responsible for processing?

Administrative assistant interview questions will explore your ability to gather and manage information. Detail the types and volume of data you had to manage and how you ensured your information management was up to date and accurate.

 169 views

37⟩ Tell me a little more about your experience (education)?

Interviewers can read. They have seen your resume. They know pretty well what you did in the past. So why do they ask this question?

There is a reason, like for any other question. If there was no reason to ask it, they would not do so. They inquire about your education and experience to check two things:

► Your real level of experience. You know, it is pretty easy to compose a perfect resume. One can think up anything… But once you asked about details (they will most likely give you additional questions on your experience), it is pretty clear if the things on your resume are true or not.

► To see what matters for you and if you think positively about your past and future.

► Let's have a closer look at the second point. Many people see only negatives. When they talk about last job, they talk about problems they had with the boss, or claim that everyone was feckless in the company. However, this is a huge mistake! HR managers do not want to employ people who complain about everything. Such people only make problems

 147 views

38⟩ How do you ensure to keep good qualification for this job as Office Support Assistant?

Your attitude is tested once again. Most people quit working on their skills, as soon as they get the first job. School has finished, and so has learning something new. Or not?

The one who is not progressing does not stays on the same place. He is actually moving backwards, when compared to other job applicants, as those new one and those who learn are passing him by! School of life never ends!

Office software, ways of effective communication, Outlook, internet, cooking good coffee. Things change and develop in time. One can not remain on the top of his job, if he does not constantly devote some time to learning and improving himself.

 146 views

39⟩ What do you think is the main responsibility of an administrative assistant in our company?

Some people think that a typical day of an administrative assistant consists in making coffee and typing data to the computer. Some job seekers have the same opinion.

However, if you want to succeed in an interview, you need to show that you are ready to do much more than cooking good coffee and answering phone calls. You need to convince them that you see your vital role in a team and believe to influence the productivity of the office. Actually, the main duty of an administrative assistant is to carry out every task assigned by the boss, but on the top of that, to come up with his own ideas of what to do.

 160 views

40⟩ Describe a complicated problem you recently had to deal with in your job. How did you go about sorting it out? How do you go about getting the relevant information necessary to understand a problem in order to be able to decide on a possible solution?

Administrative assistant interview questions will focus on your ability to assess problems and come up with workable solutions. Explain how you got together all the necessary information in order to properly analyze the problem and considered the possible alternatives before deciding on a particular course of action.

 140 views