Telesales Lady

We do not use an auto dialer. To provide the highest quality program possible for our clients, we need to have solid discussions with qualified prospects not volumes of calls with mechanically read scripts. We do constantly look at technology to make sure we are using every tool possible to achieve this level of service.

I would suggest 20 days, although we do do 10 days as a minimum, this gives us the opportunity to not only get leads from those on the phone there and then but also deal with call backs and further info requests that may take time to convert, any less than this and you wil not be giving yourself the opportunity for it to succeed.

The client does. This can be bought from people like there are two main reasons for this:

☛ a) some telemarketing companies will add a margin on top and sell you the same data.

☛ b) The data is licensed to you and not the telemarketing company. No telemarkting company I know holds data in house of specific data.

This question sets the stage for highlighting your positive attributes as a sales rep. But when put on the spot, it can be hard to elaborate on exactly what motivates you. Don't give a generic or vague response. This is a personal question, so you'll want to dig deep and answer this.

Use this question as an opportunity to provide insight into your character. Are you motivated by goals, pleasing your employer, or being among the highest performing sales reps? This lets your interviewer know whether you'll be a good fit in the company and how to motivate you if you're offered the job.

To make telemarketing more efficient every call should be planned with an objective in mind. The opening statements made by the telecaller should be made interesting to grab interest. It is the contribution of each tele-caller that makes telemarketing successful and thus each tele-caller should be motivated enough to make a deal and be clear with his objective. The objection for tele callers in the sector are easy to crack and thus a response to each should be prepared in advance to cross the hurdle and make sale.

When attending a client or customer on phone some basic telephone etiquettes should be followed.

Following are telephone etiquettes that should be followed by a tele caller :

☛ 1. Be quick in answering the phone.

☛ 2. Always make sure that the customer is greeted well.

☛ 3. When putting a line on hold take permission prior to it from the customer on the other end.

☛ 4. When transferring a call make sure you do it the right way and make it polite.

☛ 5. At the end of a call make sure that the customer is satisfied and does not have any query or doubt in mind.

Yes. Vermont law also imposes criminal penalties on telemarketers who call a Vermont telephone number without having first registered with the Vermont Secretary of State, unless the company is a federally-regulated financial institution (e.g. a federal bank), or is already regulated by, or registered or licensed with, one of the following Vermont governmental agencies: Secretary of State, Public Service Board, Department of Banking, Insurance, Securities and Health Care Administration, or Department of Taxes.

On a daily basis, we will split the data into several sections. The main section will remain as it is, but we will copy and paste things like, Appointments, Short Term Leads, Long Term Leads, Info requests, and client to deal with, into seperate sections for easy access. Normally done in Excel.