Loan Officer

► How do you go about learning something new?

► What was the last major change you went through? How did you handle that change? What would you have done differently?

► How would you learn our sales culture? How would you go about learning our, products and services?

► How do you get new business?

► How many new prospect appointments have you had in the last 3 months?

► How many new prospect appointments do you have scheduled for next week?

► What is your strongest sales skill? What sales skills could you improve?

► May I see your work Day-Timer or calendar?

► How many CPA's do you currently receive referrals from?

► What does your next week appointments look like? How many appointments do you have set? With what type of companies?

► What is a day like when you don't have appointments?

► Tell me about the most difficult account you ever sold.

► What qualities do you admire in a person?

► Who is the best boss you ever worked for and why?

► Of the clients you have in your portfolio how many did you bring in?

► How would that boss describe you? * What is your selling style?

► Will you supply me a copy of a recent write up you did on your own? (White out client name)

► Have you ever had a client angry with you? What did you do? How did you correct it?

► When did you last receive a referral? Where are you with respect to your percentage of loan and deposit goals, year to date?

► Who was number one in your group last quarter? (Out of how many people?) Where were you? How about last year?

► Tell me something about yourself that you wish came through on an interview, that we might see once you started working for us?

► Give an example of how you worked as Banking Loan Officer Consumer on team.

► Tell about a problem that you solved in a unique or unusual way.

► Tell me about a time when you successfully handled a situation?

► What is your personal mission statement?

► How would you describe your presentation style?

► How do you reach a decision if you don't have all the facts?

► Describe how you have balanced your academic work with your extracurricular activities.

Talk about desire to perform and be recognized for contributions.

Avoid talking about negatives, but highlight your achievement and how you did it. How you respond to these Banking Loan Officer Consumer interview questions may be a litmus test for how well you'll fit into the organization.

loan officer responsibilities are to explain to customers the different types of loans and credit options that are available, as well as the terms of those services; obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information; analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans;

meet with applicants to obtain information for loan applications and to answer questions about the process; handle customer complaints and take appropriate action to resolve them; compute payment schedules; stay abreast of new types of loans and other financial services and products to better meet customers' needs; review and update credit and loan files; analyze potential loan markets and develop referral networks to locate prospects for loans; review loan agreements to ensure that they are complete and accurate according to policy; submit applications to credit analysts for verification and recommendation; approve loans within specified limits, and refer loan applications outside those limits to management for approval; work with clients to identify their financial goals and to find ways of reaching those goals; confer with underwriters to aid in resolving mortgage application problems;

negotiate payment arrangements with customers who have delinquent loans; supervise loan personnel; market bank products to individuals and firms, promoting bank services that may meet customers' needs;

interview, hire, and train new employees; prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action; set credit policies, credit lines, procedures and standards in conjunction with senior managers;

arrange for maintenance and liquidation of delinquent properties; provide special services such as investment banking for clients with more specialized needs; petition courts to transfer titles and deeds of collateral to banks.

The Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, arithmetic, algebra, geometry, calculus, statistics, and their applications, principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.