Travel Consultant

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“Travel Consultant Frequently Asked Questions in various Travel Consultant job interviews by interviewer. The set of questions are here to ensures that you offer a perfect answer posed to you. So get preparation for your new job interview”



70 Travel Consultant Questions And Answers

21⟩ Tell me what is a home based travel agent? Is it easy to open my own travel and tourism agency after the completion of travel and tourism course?

A home-based travel agent is a very good career option. In order to become a home based travel agent first acquire IATA or ARC number and then you need to have an account with supplier .To obtain this number u have to meet certain requirements i.e. experience and training in travel and tourism industry, membership fees, money in the bank etc You can work at home and earn commission on all travel reservations by suppliers. You can also work as an independent agent with an agency.

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27⟩ Suppose you have been asked to plan a business meeting or a party for some clients. How will you go about the task?

This seems like a simple enough question, but it is more like a trick question. Many interviewees, either due to anxiety, or because of the overconfidence that comes from being asked such a simple question, mess this up by missing out an important step of the process. Think this out carefully, remember everything that you have been taught or have done and then answer this question slowly and methodically, convincing your interviewers that you can handle a situation under pressure well. Attention to detail is key in this industry, as well as following a brief accurately.

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29⟩ Tell me do you indulge in marketing initiatives? How do you feel about performing marketing work while enjoying the role of a travel consultant?

While marketing has not really been part of my work as a travel consultant in the past, I have been indulging in suggestively selling holiday tours to clients. I do understand that a certain degree of marketing is important when dealing with clients and I have no qualms about indulging in it!

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31⟩ Tell me what qualifications do you possess that make you a good contender to work at our travel agency?

I am an expert at working with the Global Distribution System. Additionally, I can accurately and promptly calculate fares and travel miles, provide information of popular holiday destinations, educate clients on culturally and politically accurate decorum of different countries, and provide excellent follow up services!

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34⟩ Tell us what types of courses are available for students in travel and tourism industry?

There are many courses available to students interested in this industry such as

☛ Masters in Tourism

☛ P.G Diploma in Travel Management

☛ M.A in Tourism

☛ Diploma in Destination Management

☛ Masters in Business Administration in Tourism and Hospitality

☛ P.G Certificate Course in Travel and Tourism Management

☛ Part time Diploma Course in Tourism

☛ Short term Course in Travel Agency and Tour Operation Management

☛ Crash course in ticketing

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35⟩ Tell me how can you help other travel agents in dealing with customers?

Travel agents can help each others. They are responsible to book flights, find the best deals, and plan vacations for the clients. It is important that you build excellent professional relationship with other travel agents of the same company. Remember that no one can work alone in this world. So, learn how to work efficiently in team because the job of travel consultant is going to give you a lot of challenges. Some more questions in the series are:

☛ Do you know how to use computer systems for helping clients find the best deals?

☛ How can you handle frustrated customers?

☛ Are you a well-organized travel agent? If yes then prove it!

☛ Do you enjoy traveling alone or with friends/family?

☛ Have you ever booked a tour package through a travel company? How has been your experience?

It is just up to you that how you prepare yourself for some important and common questions like above. Here we would like to make it clear that it is not always that all these questions will be asked. There might be chances when the employer has already set another list of questions to be asked from the potential candidates. You need to prepare your mind for all types of questions that are related to your field.

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36⟩ Suppose we get a lot of irate and angry customers. How do you plan to deal with them?

Any hotel or tourism institute worth its salt spends a lot of time teaching its students about dealing with tough customers. Checking your textbooks for answers is a good idea, but please do so before the interview takes place. If you know somebody in the industry, then it would be a good idea to speak to him or her and ask about how such situations are handled in the workplace. If you have time, then give an example or two about how you dealt with an angry or bad customer in the past with tact, politeness and firmness. Acknowledge that the approach taken with angry customers may depend on the style and formality of the institution, for example a five star hotel may have a different approach to a fast food café.

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