In this situation you would tell your immediate superiors about the situation and you wait for their orders while completing the work on your hand. On specific orders about managing the branch you will be explaining about the situation or work currently you are handling.
What are follow-up questions?
A customer is using a product of the rival company how would you convince him to use a product of our own enterprise?
Give me an example where you had to use logic and judgment for completion of the work?
Give us a specific example when you had to deal with an angry customer. Explain us about the problem, situation and how you dealt with him?
What were the changes you brought into your company which were absolutely dynamic for the progress of the company?
If you are assigned work which is very huge, how do you get it done?
Tell me about a time when you had to adapt your style?
Tell me about a time when you were unsure of the next steps?
Tell me about a time when you were wrong?
What are the key competencies that common behavioral interview questions explores?
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