► Provide an experience in which you called by telephone to deliver verbal messages.

► How do you balance cooperation with others and independent thinking? Share an example. (The employer wants to know that you have a cooperative attitude or are otherwise good-natured.)

► Tell me about the last time you successfully compiled, coded, categorized, calculated, tabulated, audited, or verified information/data. How did it affect your company?

► Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. (The employer wants to know if you can work independently.)

► Share an example of a time you represented your company to an external source in person, in writing, or by telephone in a difficult situation or circumstance. (Your future employer wants to know you can communicate and represent the organization effectively.)

► Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment?

► Provide an example when your ethics were tested.

► Share an experience in which you performed general office or clerical work.

► Name a time when your patience was tested. How did you keep your emotions in check? (The employer wants to gauge your self control.)

► Share an experience in which you successfully shared a difficult piece of information with a supervisor, co-worker, or subordinate. (The employer wants to ensure you have open communication with those you work with.)

► Share an experience in which you successfully communicated directly with the public.

► Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond?

► Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem.

► Share an experience in which your attention to detail and thoroughness had an impact on your last company.

► Provide an experience that demonstrates your ability to manage time effectively. What were the challenges and results?