There are several ways to assess: You set big challenges for yourself and met them. Your achievement is a big success. Your boss told you that you were successful.
I am sure that I was successful. I have dreamt to work for your company and I can do anything to make my dream become true. And I am really interested in this job, for my passion not for money.
Tell me why do you love customer service?
Explain me a time when you dealt with a difficult customer. How did you handle the situation?
TECHNICAL Customer Support Executive Job Interview Questions
If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?
Basic Customer Support Executive Job Interview Questions
Explain me about an experience you’ve had with a really irate customer. How did you handle it?
SPECIFIC Customer Support Executive Job Interview Questions
Tell me do you mind telling me about a time when you went out of your way to make sure a customer was happy?
Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or difficulties did you face? How did you deal with them?
Since this is a customer-facing role as you know, you will regularly face conflict. What are your strategies for handling conflict?
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