Take a break to rest. Work in smaller increments of time to increase focus with breaks in between. Delegate tasks to those that are willing to help.
Tell me what would you do if you were presented a problem by a client that you didn’t know how to resolve?
Explain me what are the key attributes of a call center executive?
Explain me in our industry, what are some important trends that you see?
Tell me some of the useful online tools that can be used for better customer service?
Tell us how do you deal with the question you don’t know the answer that customer asked?
Tell me while creating a customer newsletter what factors need to be taken care of?
Explain me factors you need to take into consideration before doing a survey for customer service satisfaction?
Explain me with an example where you use some data to improve customer service without spending any money?
Explain me for implementing a CRM solution to your business what things need to take care of?
What are your short term career goals as Customer Support Specialist?
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