⟩ What would your last employer say about your dependency and trust?
They will say that I am punctual, reliable, and committed to the job. Once committed, I ensure the completion of the tasks given.
They will say that I am punctual, reliable, and committed to the job. Once committed, I ensure the completion of the tasks given.
Explain me a time when you dealt with a difficult customer. How did you handle the situation?
TECHNICAL Customer Support Executive Job Interview Questions
If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?
Basic Customer Support Executive Job Interview Questions
Explain me about an experience you’ve had with a really irate customer. How did you handle it?
SPECIFIC Customer Support Executive Job Interview Questions
Tell me do you mind telling me about a time when you went out of your way to make sure a customer was happy?
Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or difficulties did you face? How did you deal with them?
Since this is a customer-facing role as you know, you will regularly face conflict. What are your strategies for handling conflict?
Explain me about some of the problems with previous products or services that you’ve supported?