⟩ Tell me how important is customer service for you?
The whole business depends on the customer service, and if you are at the help desk you are holding an important position to help the customer in best possible way.
The whole business depends on the customer service, and if you are at the help desk you are holding an important position to help the customer in best possible way.
What you would do when caller did not understand what you are explaining?
When a customer refuses to calm down how you deal with him/her?
Solving problem on phone how good you are?
IT Help Desk interview questions part 5
IT Help Desk interview questions part 6
Tell me how you face the criticism?
What you like the best thing about your job?
Tell me how would you rate your problem solving skills?
IT Help Desk interview questions part 7
When you do not know the answer how do you respond?