When you do not know the answer, tell the customer straightway that you don’t know the answer instead of hitting around the bush. And ask them to wait till further assistance provided by your colleague or supervisor.
Solving problem on phone how good you are?
IT Help Desk interview questions part 5
IT Help Desk interview questions part 6
Tell me how you face the criticism?
What you like the best thing about your job?
Tell me how would you rate your problem solving skills?
IT Help Desk interview questions part 7
When you do not know the answer how do you respond?
IT Help Desk interview questions part 8
Tell me how you deal with the frustrated customer?
rendc.org
Whether it is technological solutions or user-oriented innovations, We have put together for you the best sources of HR Interview Questions and Answers, Tech Ideas, and Programming Tutorials."
Get all the latest information on rendc.org
© 2022 | All rights reserved.
RENDC
welcome to www.rendc.org
