Always remind people that if they have any questions or concerns, you're ready and willing to listen. Maintaining an open channel of communication will make you aware of problems quickly, so that you can fix them as soon as possible.
Why do you want to work in a call center?
Tell us have you ever had a conflict with a manager?
Tell us how would you address performance issues with your employees?
Tell us do you have experience handling multiple phone lines?
Tell us are you able to work with multiple phone lines?
Tell us have you ever been in a conflict with your boss?
Tell us what about the job description enticed you to apply?
Explain a time where you received constructive criticism?
Explain me what are your goals as a telemarketer?
Tell us how would you handle a call from an angry customer?
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