Sometimes it becomes difficult for shift manager to handle conflict of working hours or to handle employees who dropping g shifts so that is why interviewer asking this question to see how good you are in handling conflicts like this.

Here I am sharing the ways to handle these conflicts:

☛ First stop spending hours calling your staff

☛ Engage employees covering shifts

☛ Speedup the entire process

☛ Realize that conflicts are inevitable at work

☛ Don't hesitate, take actions