Computer Technician

Most people will call you as a last resort because they have already tried to fix the problem themselves and were not able to. Keep the atmosphere calm and display a positive and friendly attitude.

You should be consistently patient with yourself and with the people you work with to become a successful computer technician.

There are three important attributes you may need to keep in mind and continually nurture:

☛ Have patience.

☛ Continue to improve.

☛ Have a positive attitude.

These are certifications which do not focus on a specific vendor or product, but instead span the full spectrum of hardware and software producers. It also certifies proficiency in such important corollary aspects as security, safety and environmental issues, communication and professionalism.

These certifications are oriented toward specific technologies and are managed by the vendors of these technologies. They are tailored to users of those technologies and to the institutions that employ them.

There are many varieties and levels of computer technician certification. In general, they fall into the following categories:

☛ Vendor-neutral certifications

☛ Vendor-specific certifications

Professional certification is a formal designation which confirms that a person is qualified to perform a job or task. Certifications in the computer technician field are invaluable because they validate your knowledge of computers and let others know that you have the skills needed to do the job right.

Computer technician training can take many forms and can begin anytime in your life. Advanced learning may not need to take place completely inside the classroom either. It can be self-driven and continuous. Computer-based training at home is certainly useful, as is a robust curiosity for understanding how computers work.

To become a computer service and repair technician, you will need:

☛ A thorough knowledge of operating systems, hardware and commonly used software.

☛ Good communication and customer service skills.

☛ Excellent problem-solving skills.

☛ A patient and organised approach.

☛ The ability to meet deadlines.

☛ A willingness to keep up to date with IT developments.

☛ An awareness of electrical safety issues.

This is a fairly large topic but the essentials to know is understand the power supply wattage's and voltages:

☛ Have an understanding of motherboard and CPU socket types.

☛ Understand different RAM types and speeds.

☛ Understand motherboard slot types (AGP, PCI, PCI-E etc..)

☛ Understand hard drive types such as IDE and SATA and understand hard drive jumpers and their configurations.

With these skills, you need to be able to assemble a computer. I am not just talking about putting one together, but building a good one by knowing their part speeds, compatibility and possible bottlenecks.