61⟩ What is broker?
Person who acts as an agent or intermediary in negotiating contracts ; sometimes refers to a forwarder role
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69 Cargo Agent Questions And Answers
62⟩ What is courier?
Company that carries envelopes and parcels up to 75 kg from door to door ; air transport is generally outsourced to airlines
63⟩ What is carrier?
The party responsible for transport of goods from one point to another, this can be for example an airline or a forwarder (as a NVOCC)
64⟩ Please explain how would you define excellent customer service?
☛ The flight attendant has exceptional communication skills and is always friendly to customers.
☛ The customer is given assistance when necessary when putting their bags in the overhead compartment.
☛ The flight attendant is always willing to assist anyone with special needs, children or elderly.
65⟩ Tell me how quickly do you make decisions? Give me an example?
I don't think so situation is prefer how to make decisions it may be a long term decision and short term its depend in time and conditions.
66⟩ What is cargo disassembly?
The separation of one or more of the parcels or packages that are part of a consignment for further distribution ; break bulk role
67⟩ Tell me what is certificate of Origin?
A certificate proving the country of original production of goods ; used for customs declaration purposes
68⟩ What is Dimensional Weight (Conversion)?
Concept adopted by the transportation industry worldwide as a uniform means of establishing a minimum charge for the cubic space a package occupies ; the volume is converted into a (higher) weight / price class
69⟩ Tell us what is consignee?
The person or company that is physically and administratively responsible for accepting the goods at final delivery
