1⟩ Tell us how would you maintain order while also encouraging customers to have fun?
Demonstrates task management skills.
Club Manager
Home Management Club Manager
“Club Manager Frequently Asked Questions in various Club Manager job interviews by interviewer. The set of questions are here to ensures that you offer a perfect answer posed to you. So get preparation for your new job interview”
31 Club Manager Questions And Answers
2⟩ How would you describe the application and interview process here?
The application process was online. They had a kiosk you would go to and fill out. The interview process was rather quick. It’s your basic straightforward questions, like what you see yourself doing in such amount of time, how you can help the company.
3⟩ I don’t expect you to go into too much detail – but why are you leaving your last job as Club Manager?
An innocent question. But a question that if answered improperly, can be a deal breaker. While many individuals will be looking to a new job as a means of increasing their salary, “not being paid well enough at your last job” is not something you want to mention to your interviewer. After all, are you not likely to leave this particular job if you found you could make more down the street?
4⟩ How would you deal with an upset customer?
I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first). If the customer was unhappy because they could not find a particular item I would find it for them and not just point them in a general direction.
Say you feel it is important to keep the customer happy as an unhappy customer will never return.
5⟩ Can you tell me a little bit about yourself now?
This is often when an interviewer starts and boy can it be intimidating to field this open-ended question. It’s important to know that the answer to this question should be focused and relevant to the job you’re applying for while revealing a little about your personality. You should come up with a personal elevator pitch that is appropriate for the type of job you’re trying to land. You might start with an extremely brief personal bio – where you went to school, what your primary school interest is, if you’ve had another job before. Bridge into talking about your specific interests that align with the job at hand (e.g. if it’s a sales position you might talk about how comfortable you are with people).
6⟩ Performance Based Club Manager Interview Questions
☛ What was some difficult feedback you had to give recently? and why was it hard?
☛ What was some difficult feedback that you received? and why was it hard to receive?
☛ How you do coaching and career development?
☛ Tell me about a few people on your team and the career development plans you created with them.
☛ How do you coach engineers on your team that are smarter and better engineers than you?
☛ Have you ever promoted anyone?
☛ How have you managed low performers?
☛ Tell me about a time you turned around a low performer.
☛ Have you ever had to fire someone?
☛ How often do you do 1 on 1s?
☛ What is the structure of your 1 on 1s?
7⟩ Situational Club Manager Interview Questions
☛ How would you describe your leadership style?
☛ Describe a time you led by example.
☛ What’s your approach to delegating employees? How do you ensure that tasks are carried out to completion?
☛ Describe someone you coached or mentored. What were they doing initially, and what are they doing now?
☛ How would you tell a colleague that he/she was underperforming?
☛ Talk about the time you led an important meeting.
☛ Talk about a successful work project involving multiple teams. What was your role in facilitating the project? What was the result?
☛ Have you ever had to execute a project with a small budget, or a lack of resources? How did you address these issues?
☛ Tell me about a time when your team was struggling to meet business goals. What happened? What did you do about it?
☛ Talk about a successful work project. What was your goal? What was the result?
☛ What changes did you make that resulted in increasing productivity, improving efficiency, or lowering costs?
☛ Walk us through a typical day at your last position. How do you prioritize your tasks?
☛ What are some industry trends that have an impact on your role as a manager?
☛ Why are you interested in our company? What is the relationship between this job and your career goals?
8⟩ Prioritization and Execution Based Club Manager Interview Questions
☛ How do you manage multiple requests to your team? How do you deal with competing priorities?
☛ Did you ever disagree with your product manager about the priority of tasks or if something needed to be done at all?
☛ How do you see the tradeoffs between scope, quality, and schedule?
☛ How do you work with product managers, UX team, etc.?
☛ Tell me about a project you are most proud of.
☛ Tell me about a time you exceeded expectations and went above and beyond.
☛ Tell me a time when a project you were responsible for was late or not meeting expectations. What did you do?
☛ Tell me a mistake you made that hurt the business.
☛ What was your biggest failure?
☛ What are you not good at?
9⟩ Hiring Based Club Manager Interview Questions
☛ What do you look for when hiring?
☛ Tell me about the diversity on your team.
☛ What do you do ensure you have diversity?
☛ How do you recruit and hire in SF Bay Area (because it is so hard and competitive)?
10⟩ Basic Club Manager Job Interview Questions
☛ What is the role of an engineering manager?
☛ What was your purpose in moving into management?
☛ What are you looking for in your next role?
☛ Why are you leaving your current role?
☛ Where do you see yourself in 5 years?
☛ What is the difference between leadership and management?
☛ What is the largest team you have ever managed?
☛ What size team are u looking to manage?
☛ How big a team are you comfortable to manage?
☛ What are the differences and tradeoffs between managing a small team and a large team?
☛ What is the composition of your current (or last) team, and how is your team organized?
☛ How would your current (or last) team describe you?
☛ How hands-on are you with the team? Are you involved in coding, design reviews, architecture, etc.?
☛ Do you have experience managing remote teams or individuals? What is different about that?
☛ What kinds of meetings do you hold to run your team?
☛ Do you have any questions for me?
11⟩ Conflicts Based Club Manager Interview Questions
☛ Tell me a time you had a conflict with another manager and how you resolved it.
☛ Tell me about a time you did not see eye to eye with your manager and how you resolved it.
☛ Tell me about a time there was a conflict between members of your team and how you resolved it.
12⟩ What are your salary expectations as Club Manager?
Many consider this question to be a loaded gun – dangerous in the hands of the inexperienced. Often times, an interviewee will start talking salary before they’ve had an opportunity to illustrate their skill set and value making any sort of leverage valueless. Here, knowledge is power, as salary often comes down to negotiation. Do some research into your industry to establish base rates of pay based on seniority and demand but keep in mind – your employer is hiring you for what they believe you are worth, and how much benefit they feel you will provide.
13⟩ Why do you want this job as Club Manager?
Even though the completely honest answer might be “I just want money,” you’re going to have to dig a little deeper to answer this question. What appeals to you about the job – do you admire the company, do you want to learn a new skill that they can offer? This question is a little bit about flattering the company/interview, but mostly it’s about getting to the core of why you would be happy with this job and want to show up every day. So before you head to the interview, take some time to figure it out!
14⟩ As a manager, what is your management style?
In my experience delegating responsibility and authority is crucial. A team needs to be able to develop and grow as individuals and a whole, not be held back by low expectations or ego.
I believe in building a team. Each member of the team should be clear on their role, know where they fit in and feel as though they can depend on one another. I also believe in real-time feedback. If you do something wrong you should know it immediately. Regardless of right or wrong, the further removed feedback is in time, the less effective it is.
15⟩ Tell us what business tasks do you expect to handle? Have you done this before?
Reveals expectations about the position.
16⟩ Can you explain what other advice would you give to a job seeker looking to gain employment?
Be clear about what job you’re applying for.
17⟩ Where do you see yourself in five years as Club Manager?
If going to college or university state what you would like to be doing after you finish.
18⟩ Tell your job title and primary duties?
At Sam’s Club, I was a cart pusher, and I pushed shopping carts.
19⟩ Tell us what is your greatest strength as Club Manager?
I am a quick learner (this is a great answer because they will have to spend less time training you)
I work well under pressure (this is a great answer because Sam’s Club will have a very busy rush hour and you need to stay focused during this time)
20⟩ Tell me have you ever staged an event that increased profits and interest in a business?
Shows marketing skills.
