“Human Resource Manager must be good at LISTENING when interviewing people for jobs, and also at WRITING reports. They need to be able to ANALYSE the requirements for a particular job (rather like this!) and to MAKE DECISIONS on who to invite for interview. This section will guide both HR Applying Job and HR Interviewing people. You also need the ability to work under PRESSURE and to deadlines, and NEGOTIATING and PERSUADING SKILLS we will guide you here how to do this.”
Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individual. Show that, like anyone else, you don’t enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.
Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget.
Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.
Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts.
The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The “We agreed to disagree” approach may be useful. Remember hat your references are likely to be checked, so don’t concoct a story for an interview.
Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don’t suggest that security might interest you more than getting the job done successfully.
Say that this is one reason that you are conducting this job search. Don’t be defensive.
Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.
Preparing to answer this question requires a 2-step preparation: assessing your skills and researching the needs of the company. An integral part of skill assessment (looking at your own experience, education and talents) is to ’skill-match’. Considering the job opening, what are the skills needed$ Make a list of the requisite skills (in priority order) and then list concrete examples of your possession of the skill. For example: a sales representative would need good interpersonal skills, the ability to deal with difficult people. For ‘proof’ of this skill, you could list experiences and examples of how you were successful in a difficult situation. These matched skills are your key selling points. Next, what appears to be the current problems at the organization, based upon your research$ What are their needs that you can meet$ In other words, given the specifics of the company, what value can you add$ After these two steps, you are in a great position to come up with concrete examples of what you can offer the company. This question, by the way, is just another version of “Why should we hire you$” In the interview, when asked this question, you could respond with: “In my experience in sales, I know having the ability to deal effectively with all types of people is not merely a positive element — it is an essential one. With your plans to expand into ____ market, a sales representative with a proven ability to meet with all types of people and to be able to assess and meet their immediate needs would be a great asset. In the past __ years, I have increased sales __… ..”
Be careful and be positive. Describe more features that you liked than disliked. Don’t cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.
As an employee you have several responsibilities to your employer. They are as follows: to perform a good day’s work to be loyal to act as part of the team to value the relationship to earn the employer’s trust to grow with a passion for the product/service.
This question is asked to find out more about your social and interpersonal skills. Quote examples of past participation in teams, committees, or community organizations. Avoid discussing reasons why you do not get on with certain people. This is a good opportunity to give evidence of any situations which you may have had to use skills of negotiation, motivation or conflict resolution.
No one can make goals for you. It comes down to where you are in your professional life and what you want to do. Most people have 5-6 careers in their working lifetime, some with 2 careers going at the same time (like us). The best advice is to be certain to relate your answers to the organization that interviews you. Do not make a point of having goals that cannot be realized. No one is going to come back to you in five years and chastise you for not meeting these goals! You will not be held to them, it is only an interview and they are interested in how you see yourself (and they want to see you in the job.)
Tell us about your analytical skills.
This should be easy if you have done a realistic skill inventory for yourself, listing what skills you do have and how you can offer proof of this skill (where you learned it, last used it). Working off your inventory, focus on various analytical skills and match them to the skills you feel are most important for the job you are considering. You can now give specific examples of skills you can offer. (Do not neglect skills obtained in extracurricular activities, such as volunteer work.)
Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, “I understand that the range for this job is between $______ and $______. That seems appropriate for the job as I understand it.” You might answer the question with a question: “Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization$”
If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position’s responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.
If the interviewer continues to probe, you might say, “You know that I’m making $______ now. Like everyone else, I’d like to improve on that figure, but my major interest is with the job itself.” Remember that the act of taking a new job does not, in and of itself, make you worth more money.
It is important that you do have questions for the following reasons:
* In order to make your own assessment of the job you need to find out as much as possible about what the job is really like, or more information about the organization;
* To show your serious interests in the position and preparation for the interview;
* To further outline achievements and skills not covered so far in the interview. This is a good time to ask the employer what skills they consider to be the most critical for the position and whether they see a gap in the skills you have to offer. This will give you an opportunity to identify skills and/or experiences which have not yet come up during the interview.
Refer back to the planning phase of your job search. Don’t answer, “I want the job you’ve advertised.” Relate your goals to the company you are interviewing: ‘in a firm like yours, I would like to…”
Say that, all-in-all; you’re happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you’ve done quite well and have no complaints.
Present a positive and confident picture of yourself, but don’t overstate your case. An answer like, “Everything’s wonderful! I can’t think of a time when things were going better! I’m overjoyed!” is likely to make an interviewer wonder whether you’re trying to fool him . . . or yourself. The most convincing confidence is usually quiet confidence.
10 Steps to a Successful Interview
1. Arrive on time.
2. Introduce yourself in a courteous manner.
3. Read company materials while you wait.
4. Have a firm handshake.
5. Listen.
6. Use body language to show interest.
7. Smile, nod, and give nonverbal feedback to the interviewer.
8. Ask about the next step in the process.
9. Thank the interviewer.
10. Write a thank-you letter to anyone you have spoken to.
Has this ever happened to you$ No one expects perfection actually, employers are more interested in your ability to cope, to learn from mistakes, and to deal with others who are less than perfect. If you have an example, certainly pick one that happened a while back, was not earth shattering in the results, and one which you learned and applied this knowledge recently. This is a version of ‘damning with faint praise’ by picking an incident that was minor in scope but, since you are so wise and are always willing to learn, has taught you a valuable lesson.
Tell me a story.
Many interviewers like to hear ’stories’ or examples from your work life. So pick something that is more usual than not (not the day of a plant explosion and you saved 10 lives!) but a story that shows how you handle yourself, handle difficult people or situations. Can you think on your feet$ Do you adhere to the rules$ Consider the type of organization you are aiming at, each has its own culture. Gear your stories to give the listener a feeling that you could fit in, you could do the job here.
Answer in terms of job objectives, training, and experience available or future prospects. Do not answer in terms of pay or overseas travel or other indications of self rather than job interest.
On the job, there are many possible sources of conflict. Conflicts with: fellow employees management rules, procedures clients, customers demands of work vs. personal life, family The best way to approach a good answer is to look at if from the employers point of view—they want to be your first priority and they want you to solve problems (not bring them any). “I know everything cannot run smoothly at work all the time. When there is a conflict I usually try to determine the source of the problem and see if it can be solved. This might involve other members of the work team discussing the problem and offering possible solutions. I would then try to pick the solution which appears to have the best outcome and put it into action.” A natural follow-up to this would be: Tell me when you solved a conflict at work. So, have a brief example, a short story… to illustrate your approach. Even if not asked, you can offer your story! If it proves your point and accentuates a skill needed for the position, go with it.
If you were on a merry-go-round, what song would be playing$ If you were going to be an animal on the merry-go-round, what would you be$”
Consider what would be the requirements of the ‘new’ job/organization and find something in your past that highlights a skill, experience or situation that might occur or be needed going forward. It is always a good idea to make lists in preparation for interviews. This will not only give you ’short stories’ to relate in an interview, it will also bolster your confidence and target your job search.
Tell us about a project or piece of research you have worked on while at university.
This is a question commonly asked at graduate recruitment interviews. The interviewers are not particularly concerned about which research/project you choose to give as an example, but are more interested in finding out the steps you took in completing the project/research. By examining ‘why’ and ‘how’ these steps were taken, the interviewers can get an idea of some of the skills you possess, and assess your ability to solve problems. Skills identified in your answer may include: preparation and planning, team work, time management, organizing and researching. Interviewers may also ask you to elaborate further on this issue by asking questions such as ‘what did you learn from this project’ and ‘why do you consider this project to be an achievement’
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