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71 Team Lead Questions And Answers

62⟩ How will the deliverable be measured in terms of time to be spent?

As per my understanding we need Time and Motion study for a particular process, which would provide us with AHT (Average Handling Time) for a particular transaction.

If we have sub-processes than we need to have seprate T&M study with seprate AHT. Then we need average voulme for all sub-processes which would give us avg. volume for entire process (by adding vag. volume of all sub-processes).

So with all these data we can easily calculate the FT required and total time need for deliverables.

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63⟩ What you will do if the people in your team doesnt accept you because they are quiet old in the project?

Firstly, to be recognized you need to prove yourself that you are here for them. So,

- Understand the Team and its dynamics

- Understand Individual pain points

- Bring value by focusing sometime in resolving the pain points.

Eg: The team has been relentlessly working on projects and delivering them on weekly basis irrespective of the criticality. Putting a Requirement Goverenance would streamline the work, priorities thereby turning weekly delivery to monthly deliverables which reduced the stress.

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64⟩ What are the Leadership Styles a good team leader must follow?

There is no direct answer to this question.

If you think of it then it is a flamboyant style that usually would distinguish a leader from the team. However, at the same time flamboyance has to be complemented with actual knowledge of the technology/issues being addressed by the solution.

A few qualities that can make a good team lead:

1) Due diligence - A cliched term, but makes a lot of sense when one is leading a team of highly qualified technologists. Delving into the details of what each team member is involved in helps in constant monitoring of activities. It is a merry go round but is useful.

2) Reach the next level - communicate what the team is upto and what the achievements of the team have been to the next higher level. Gives visibility to the team as well as the lead

3) Personal outreach - common human beings (which means everyone except superman-m.h.r.i.p and Paris Hilton) are surrounded by pressures which can restrict thought flow at critical junctures. A good team lead can provide a reassuring pat on the back to team members who are under pressure. To do this you have to be able to identify with the team member and be able to give thoughtful advice (DO NOT discuss such issues with anyone - breaks the trust bond).

4) Encourage independent thinking - Reduces a lot of design and implementation problems.

5) Take the team out for a team-building session once in a while. Make sure the team gets "face time" with higher management. Invite higher management of course.

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65⟩ Generally, how would you describe the way you influence others?

To Influence others means you need to convince others with your idea. This idea can be genuine or forced one (which you yourself not agree to, generally posed by management).

In both the cases you need to understand others view, way of thinking, their background ultimetly you have to be in their shoe and think how you will going to accept this idea with their school of thought.

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66⟩ If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people?

We need to find out the root cause for conflict. Most of the reasons would be related to both parties emotiations like ego, jealous, insecurity, negative compitition etc. After finding out the root-cause, I will discuss with person who had affected with emotions. We need to explain him who to view the sitatuion in that particular situation. I will not hurt his self respect but will try to support him to change attitude during that time. At the same time, for the 2nd person, I will explain him about the sportiveness and make him to understand the opponent mental status and stability. With this - both people will understand the ground reality and will work as a team otherwise - two people will become two groups and common objectives will be effected with these people approaches.

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67⟩ Tell me how do I work constructively as a leader of a multi skilled team?

I am able to work constructively as leader if I am able to align my Team's Goal with that of the company's and organizations goals. This is done effectively if I could manage the Business front ( By ensuring all SLAs are met and Billing and revenue generating targets are met by regularly monitoring the team performance, identifying the gaps and managing them effectively)

Apart from this as a Leader I have to take care of the people front. By playing as a mentor and a role model also taking care of there personal and professional needs and issues.

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68⟩ How important is leadership and communication skill plays part in a team leader role?

A team lead role can be defined as follows...A person with good communication and interpersonal skills. The main responsibility of a team lead is to co-ordinate the team members during the life cycle of various projects. Communication skill is important because a team can consists of a number of individuals with various ideas and skills. In order to drive them to a common goal, the leader should be able to communicate with the team as well the higher management.

A good team lead is naturally a good communicator and a good communicator can be a good team lead. If he is not able to communicate the achievements of his teams to the management, then the team starts disintegrate. At the same time, if he fails to communicate the management visions to his subordinates, there could be problems due to unawareness. He should effectively communicate to stake holders and mangers about the possible problems which can be or faced by the team such as work-load etc. So effective communication skills makes him a good negotiator as well and hence he would be able to get the trust of the team members

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69⟩ What will you do if your team members do not like you?

Not everyone has a same perspective. If a team lead is new to the orginization, he is definately treated with respect. However if a person from same orginization is been promoted, his nature of work, his overall attitiude is already know. To gauge the above question, I would spend quality time with team members asking questions about their work, and other issues related to office and try and build a approachable attitue within team members.

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