Senior Technical Support Engineer

This question is designed to test your familiarity with imaging software. Describe image testing and the attributes of particular software to show your familiarity with imaging.

Team members, experience, manuals, and knowledge are a few tools which are useful for troubleshooting. Also do not present that team members are the main tool because any issue to be solved must be handled independently.

An IP address is a unique numerical identifier of every device on a network. A typical IP address can look like this: 216.27.61.141. To detect a computer’s IP Address, go to Start – Run – Type in CMD in the Run Dialogue Box and click OK or hit <Enter> – In the Command Prompt Screen that comes up, type in IPCONFIG and hit <Enter>

The basic troubleshooting process is:

☛ Identify the problem

☛ Consider likely causes

☛ Test theories to localise the cause

☛ Formulate and implement a plan to solve the problem

☛ Verify that the problem is solved and take steps to prevent a reoccurrence

☛ Record your findings, what action you took and the outcome

The employers would like to know what the candidate would do while they work. Take a deep look at the job role you have applied for and how it relates to your previous role. When you wanted to talk about typical work for a week, avoid discussing about non-work related activities. During the time of the company, you should use the time in a productive manner. Your answers must be focused on work and formulate your answers in a way which presents that you are organized.