1⟩ When you receive positive feedback about the completion of a project do you give your team any credit?
Applicant should be prepared to nurture and recognize team efforts and not behave in a narcissistic manner.
Teamwork
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“Teamwork Interview Questions and Answers will guide us now that Teamwork is the capability to comprehend and recognize the diverse strengths and abilities in a group setting and then applying them to one final solution, so learn the Teamwork environment with the help of this Teamwork Interview Questions with Answers guide”
26 Teamwork Questions And Answers
2⟩ When your team encounters a problem, such as irritation with another co-worker, how do you reach a good resolution?
Applicant should values working relationships, understand how important working relationships are for the company, and be prepared to work at making the relationship function well.
3⟩ Have you ever had a role in a team project where your role was not clearly defined? How do you handle this?
Applicant should have the skills to confront and clarify without being confrontational. They should be actively prepared to make a full contribution to the project.
4⟩ Described your strengths?
I have been told that I am an excellent communicator, especially in a team, but I feel I have good interpersonal skills generally and find it easy to get along with all sorts of people.
5⟩ Described your weaknesses?
I am a very conscientious worker and I get irritated by colleagues who don't share this value and take any opportunity to take time off work or do the minimum required when they are there. I am learning, however, that these people generally get found out and I leave it to my supervisor to recognize these problems and address them.
6⟩ How you can measure the success of your incentives?
Whilst working in a XYZ as a leader, I introduced Sugar Fridays giving my team sweets and treats to get them through the Friday slog.
Prior to introducing the incentive, I compiled a backlog of sales figures from previous Fridays. I then introduced the incentive on a trial period, continued collecting data and cross-compared the results. There was an obvious peak in sales figures and so the incentive became permanent.
7⟩ How you can motivate yourself and your team?
This question is a test of character and is especially important if you are being interviewed for a management role.
An ideal answer will demonstrate that you are able to support your team, even when things do not go according to plan.
8⟩ Described an example of your behavior?
When asked to give examples on the weaknesses, you need to think very carefully, and plan in advance what your response will be, as many people dig a very deep hole here. A good response to the weakness quoted would be:
I had a situation once where I knew that a more experienced colleague was regularly absent from work following nights out drinking, but she would say that she had a migraine. When this happened my workload increased significantly. I undertook this willingly but I must admit I was annoyed that this person was taking advantage of me and the company. However, I decided to let the supervisor do their job and just get on with mine. In quite a short space of time, the issue was addressed and the problem was resolved.
9⟩ Described about a situation where someone was performing badly in your team?
As part of my regular team monitoring, I assess all advisers call quality in order to measure them against the relevant DRIs. When reviewing calls for one adviser, I noticed a trend where the adviser was quite abrupt with callers. I scheduled a meeting in private with that adviser, which I prepared for by reviewing supporting information (including their performance statistics for the month).
10⟩ Which difficult obstacle that you had to overcome recently at work?
When I was first promoted to team leader, I consistently struggled to ensure that my team achieved their sales targets on a Friday.
I sought the advice of more experienced team leaders to find out how they motivated their teams through the Friday slog.
Acting on the advice of the other team leaders, I implemented a combination of incentives over the next few weeks and successfully boosted my team's sales figures.
11⟩ How you plan daily and weekly activities?
They want to hear things like how you hold team meetings to discuss the week ahead and allocate time slots and deadlines for various projects.
12⟩ How to handle conflict?
I would first get a lowdown on the actual problem and try to work out a solution to the conflict. I have seen many conflicts getting worked out if the right amount of time is given, or if there is some opportunity that is bigger than personal and trivial issues between people.
13⟩ Described about leadership?
Leadership has been described as a process of social influence in which a person can enlist the aid and support of others in the accomplishment of a common task. For example, some understand a leader simply as somebody whom people follow, or as somebody who guides or directs others, while others define leadership as organizing a group of people to achieve a common goal.
14⟩ Who is the leader of a team?
A leader is someone who has the authority to tell a group of people what to do. In the simplest sense, a leader is somebody whom people follow. A group with no leader is called leaderless. A leader is one who gets others to take action towards a common goal. One job of a leader is to govern the actions of followers. A leader also represents a group or company.
15⟩ When you feel that a team is working efficiently, except for the fact that one member is clearly not “pulling their weight”, what steps will you take?
Applicant should be prepared to push for a situation where all members pool their knowledge, take steps to ensure all members pull their weight, and create a working environment that will improve their efficiency.
16⟩ When you have worked on a team, and your role was crucial, what was that role? In what way was this team effort different or similar to working on your own?
Applicant should have the capacity to work as a team member and as an individual. They should also recognize the importance of their contributions.
17⟩ When did you last coordinate your work with others in a team project? What was your most successful contribution?
Answer should show an enthusiasm towards working within a team framework, an enjoyment of the collaborative benefits, and positive feelings about being part of a larger team.
18⟩ Have you ever utilized customer complaint feedback to improve how your team are selling?
I started to notice that a lot of customers were complaining about feeling patronized by my agents. In response to this, I listened to the calls these complaints stemmed from and realized that words such as wonderful were being over used.
I then had a meeting with the worst offenders in my team and suggested changes that they could make to correct this behavior. After this meeting, customer complaints reduced and sales increased.
19⟩ When you are part of a team that is working exceptionally well, what do you think the reasons are for its success?
Applicant should be aware of the recognition of a shared purpose, should understand the importance of collaboration, and be able to pool his/her resources.
20⟩ What is your experience of whole end-to-end feedback process?
Recommend thinking about a specific instance and then discussing this in detail. Outline the process stage by stage and, if there are areas that need improvement, focus your answers on the solutions instead of the problems.
