21⟩ We like to think of ourselves as a team at company. What skills will you bring to our team?
I take pride my organization skills. I believe my attention to detail and desire to stay organized can only benefit the team I am working with.
“Office Coordinator related Frequently Asked Questions by expert members with professional career as Office Coordinator. These list of interview questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts”
I take pride my organization skills. I believe my attention to detail and desire to stay organized can only benefit the team I am working with.
Conflict is a fact of life in any working environment and can be managed and resolved in a number of ways by the office manager. These include effective communication, asking for and listening to feedback, support and coaching and proper resource allocation.
Asking this question shows the interviewer that you want to succeed in this role and to leave a good impression in your job.
This allows you, as a candidate, to clear up any questions the interviewer may have with regards to your qualifications and you can justify why you fit the role.
I am a stickler for perfection which makes it easy for me to handle the various aspects of my work in a diligent and responsible manner. My communication skills are excellent, making it comfortable for me to work with people from all walks of life, and I am very well organized. All this is a recipe for working successfully as a medical front office assistant.
This may provide more awareness of the position overall, including its level of satisfaction.
Demonstrates computer proficiency.
Prepare for this question before going in, by really examining what exactly this job would entail. This question is designed to be a trap, weeding out those candidates that don’t have a clear understanding as to what their role would be. Keep your answer concise and professional. Example: Say you would hire either the best candidate for the job or an individual possessing the qualities and strengths…and list the attributes you told the interviewer you hold. By doing this, you make yourself the candidate you would hire without explicitly saying this. What not to do: Never say that you are the best candidate for the job, as you have no idea what qualifications the other candidates hold.
I would gladly take up front-end work because I feel that I have it in me to interact positively with different types of people on a regular basis. I like working at the forefront because of all the challenges that it has to offer.
HR coordinators make and answer phone calls, use fax and email, handle documents, type reports, etc.
Judgement is the ability to look at all the relevant information and consider the best alternatives. Once you have come up with the right alternative it is key to commit to it and take action.
"I had delegated an important task to a senior employee who was confident that he would complete it by a tight deadline. I noticed that he was spending time on other work and I was concerned about meeting the deadline.
I consulted with him and asked for a progress update. He told me he had completed the majority of the assignment and would show me his work the next day. I felt that this was not accurate feedback and asked him to provide me with what he had done to date. He said I should trust him to get it done.
I had to make a judgment call and I insisted on seeing actual evidence of the task. He became defensive and I decided to take the project over immediately, suggesting we work on it together.
He felt I didn't given him the credibility I should have but it was a key assignment and we had to meet the deadline. Organizational objectives were more important in this instance than his feelings and the project was completed as required"
My career is my number one priority right now, so I would not have a problem putting in extra time to complete a project.
☛ What computer programs are you most familiar with?
☛ What is your average typing speed per minute?
☛ How do you keep yourself organized?
☛ How comfortable are you handling multiple phone calls on multiple phone lines at once?
☛ How are your math skills?
☛ How are your written communication skills?
☛ You are asked to organize a meeting. What steps do you take to ensure everyone attends?
☛ What do you consider to be the most important skill for an office manager?
☛ Are there any tasks you are not comfortable performing?
☛ Tell me about a time you gave outstanding customer service.
☛ Tell me about a time you made a mistake with your customer service.
☛ How do you keep track of [items, documents, stock, etc.]?
☛ Are you comfortable taking orders from multiple supervisors and associates?
☛ How comfortable are you dealing with confidential information?
☛ There may be times that you are asked to provide help for projects outside of your job description. Are you comfortable providing assistance where needed, even if you have not ben trained?
☛ What daily duties does an office coordinator have? How would you prioritize them?
☛ What office software are you familiar with?
☛ How do you use technology to stay organized?
☛ How fast can you type?
☛ What do you do to protect confidential information?
☛ How do you ensure accuracy in routine tasks such as processing expenses and preparing reports?
☛ Who would you consider your most challenging customer (internal or external)?
☛ How do you ensure all company policies are implemented in the office?
☛ Can you describe a typical day(week) in this department?
☛ What are the responsibilities of this position?
☛ What are the strengths in this department? What are the weaknesses?
☛ What would your past assistants say was the best part of working for you? What would they say was the worst?
☛ What direction do you see the company going in the next five years? Do you feel that there are any threats to its success?
☛ Why did your last assistant leave the position? What were his/her strengths? What were his/her weaknesses? What is he/she doing now?
☛ What characteristics did your best assistant have? What about your worst assistant?
☛ How often are performance reviews performed? Who conducts them?
☛ What skills are most important to you in an administrative assistant?
☛ How do you reward and encourage the people who work in your department?
☛ Are there any ongoing production issues in this department?
☛ How have you dealt with personnel problems in the past?
☛ What are some of the biggest challenges for a person in this position?
☛ What is the most rewarding aspect of this position, in your opinion?
☛ Do you (Does the company/department) support memberships in professional associations, and continuing professional development?
☛ What would you describe as the role of the administrative staff in this office?
☛ Are overtime or weekend hours expected?
☛ What do you like most about working for this company? Are there changes you would make?
☛ What do you like least about working here?
☛ Do you encourage the department to work as a team, or concentrate more on individual contributions?
☛ What computer skills do you have and what programs are you comfortable using?
☛ Are you comfortable using a phone with multiple lines and handling a high volume of telephone calls?
☛ At this company, we like to think of ourselves as a team that works together towards the same goals. How do you feel about working in a team environment?
☛ How would you feel supervising two or three other employees?
☛ What is your greatest strength and how will it help your performance in this position?
☛ What is your greatest weakness?
☛ How do you handle stress and pressure?
☛ What was it like working for your supervisor?
☛ What do you expect from a supervisor?
☛ Do you prefer to work independently or on a team?
☛ Do you work well with people?
☛ Give some examples of teamwork.
☛ If you report to multiple people, how do you prioritize your projects?
☛ What would be the first thing you would do in the office if you were hired?
☛ How do you feel about handling multiple phone lines simultaneously? What do you do to avoid confusion?
☛ If I asked you to find ways to improve efficiency in the office, where would you start?
This question is asked in virtually every job interview and is designed to determine your critical thinking and self-awareness skills. Be prepared to answer this question as it is designed to be an eliminator question, weeding out those candidates that don’t deal well under pressure. Try to provide a weakness that everyone can relate to and never use an example that shows inappropriateness in your job. Give an honest, confident answer and always show how you have resolved these issues, either partly or wholly. Example: “I tend to be a perfectionist, therefore it has been difficult for me to delegate to others. But I have found out that in order to develop the organization, as well as my team, everyone in the company must be experienced with many tasks.” What not to say: “I am a perfectionist and therefore, I rarely believe in anyone who can work as well as me. As a result, I avoid delegating important tasks to others.”
Administrative employee-related tasks might be managing employee turnover, motivation and recognition, absenteeism, work ethics, and interpersonal employee communication. HR coordinators usually cooperate with HR managers on these issues.
In my previous role as a front office assistance, I was responsible for greeting customers and visitors, providing them with required information, directing them to correct departments and / or personnel, servicing telephone calls, handling inventory of office supplies and creating and maintaining vendor liaison.