Last holiday season the hotel I worked at was short of staff. The supervisor requested the staff to do extra shifts and I worked 14-16 hours a day for two weeks in order to support the management during busy season.
Customer Service Interview Questions
Please tell me are you good at working in a team?
Explain me what metrics do you consider the most important factor in measuring customer satisfaction?
Operational and Situational Customer Service Manager Interview Questions
Typical Customer Service Manager Interview Questions
Explain would you rather be liked or feared?
Tell me what solutions have you employed in response to customer service problems you identified?
Basic Customer Service Manager Job Interview Questions
Explain me with an example of how you have managed an under-performing staff member?
Are you willing to put the interests of ABC Company ahead of your own?
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